HR Generalist

LPT Realty•Lake Mary, FL

18d

About The Position

The HR Generalist owns the employee onboarding experience, serves as the first point of contact for entry-level employee relations concerns, and manages workplace accommodation requests from intake through resolution. The role also supports benefits, compliance, HRIS, recruiting, and other HR functions as business needs require. The position oversees end-to-end onboarding from accepted offer through an employee’s first 90 days, including pre-boarding, new hire orientation, coordination with hiring managers, maintaining onboarding materials, and tracking onboarding metrics. It handles lower-complexity employee relations matters, triages concerns, escalates complex or high-risk issues to the Senior HR Business Partner, and maintains confidential case records. The HR Generalist manages accommodation requests under applicable federal and state laws, leads the interactive process, coordinates implementation and overlapping leave matters, and maintains confidential medical records separately from personnel files. Additional duties include benefits and HRIS support, offboarding, recruiting assistance, employment-law compliance, HR projects, unemployment claims, and other assigned HR duties. LPT Realty describes itself as a dynamic, innovative real estate cloud brokerage focused on exceptional service to agents, technology-enabled real estate, and an agent-focused environment.

Requirements

Bachelor’s degree in Human Resources, Business Administration, Psychology, or a related field, or equivalent work experience.
2–4 years of progressive HR experience, including onboarding and frontline employee relations.
Working knowledge of federal employment law, including the ADA, PWFA, FMLA, Title VII, FLSA, and I-9 requirements.
Experience handling confidential information with discretion and sound judgment.
Proficiency with an HRIS and Microsoft Office Suite 365.

Nice To Haves

SHRM-CP or PHR certification.
Direct experience managing the ADA interactive process.
Experience conducting workplace investigations.
Multi-state employment experience.
Bilingual Spanish or French skills.
Experience with BambooHR.

Responsibilities

Own the end-to-end onboarding process from accepted offer through the employee’s first 90 days.
Coordinate pre-boarding, including background checks, offer paperwork, I-9 and E-Verify, tax and payroll forms, and equipment and system access requests.
Plan and facilitate new hire orientation covering company policies, benefits enrollment, culture, and safety.
Partner with hiring managers on first-week schedules, training plans, and 30/60/90-day check-ins.
Maintain accurate and compliant onboarding checklists, templates, and materials.
Track onboarding metrics, including completion rates, time-to-productivity, and new hire feedback, and recommend improvements.
Serve as the first point of contact for employee questions and concerns involving policies, workplace conflicts, attendance, and conduct.
Conduct intake conversations, document concerns, and triage issues by severity.
Investigate and resolve lower-complexity matters, including interpersonal conflicts, minor policy violations, and attendance issues.
Escalate complex or high-risk matters, including harassment, discrimination, retaliation, and workplace violence, to the Senior HR Business Partner.
Coach supervisors on fair and consistent policy application and progressive discipline.
Maintain confidential, complete, and current case records in the HR case management system.
Manage accommodation requests under the ADA, PWFA, applicable state law, and Title VII religious accommodation requirements.
Receive accommodation requests, gather supporting documentation, and lead the interactive process with employees and managers.
Evaluate accommodation options, document decisions, and coordinate implementation with managers, IT, facilities, and benefits.
Coordinate with leave administration when accommodations overlap with FMLA or state leave.
Follow up to confirm accommodations remain effective and keep confidential medical records separate from personnel files.
Support benefits administration, open enrollment, and employee benefits questions.
Maintain accurate employee data in the HRIS and process transfers, promotions, and terminations.
Assist with offboarding, including exit interviews, final pay coordination, and access removal.
Support recruiting as needed by posting jobs, screening candidates, and scheduling interviews.
Help maintain compliance with federal, state, and local employment laws, including required postings and record retention.
Contribute to HR projects such as policy updates, handbook revisions, engagement surveys, and training programs.
Assist with unemployment claim administration, including responding to agency requests and gathering documentation.
Perform other HR duties as assigned.