HR Generalist

Helpful Hearts Health Services Inc•Owings Mills, MD

80d•Onsite

About The Position

The HR Generalist will manage the employee lifecycle from recruitment and hiring through separation. This role involves coordinating background checks, employment verifications, references, and required pre-employment documentation. The HR Generalist will maintain accurate and confidential personnel files, process payroll, and track required staff training to ensure employees remain current with applicable training requirements. A key aspect of this role is supporting compliance with Maryland DDA regulations, policies, and provider requirements as they relate to employees and personnel documentation, including maintaining documentation for DDA surveys, audits, reviews, and compliance monitoring. The position ensures employee files contain required documentation and identifies missing or expired items. Additionally, the HR Generalist will coordinate new-hire orientation and required staff training, maintain employee training records, and assist with staff compliance tracking. This role requires close collaboration with the Quality Enhancement and Compliance Director, Program Directors, Program Coordinators, and other leadership staff regarding personnel and compliance matters. The HR Generalist will also support employee performance evaluations and performance improvement processes, assist management with disciplinary actions, corrective action plans, and employee relations matters, and address employee questions and concerns professionally and confidentially. Participation in internal personnel-file audits and compliance reviews, as well as assisting with updating HR policies, procedures, forms, and employee handbooks, are also responsibilities. The role aims to promote a positive, professional, respectful, and person-centered workplace culture, maintaining strict confidentiality of employees and organizational information, and performing other HR duties as assigned.

Requirements

Bachelor's degree in Human Resources, Business Administration, or a related field preferred.
2+ years of Human Resources experience preferred.
Previous experience with a Maryland DDA provider agency strongly preferred.
Knowledge of Maryland employment requirements and HR best practices.
Familiarity with DDA personnel, training, and compliance requirements.
Experience maintaining confidential personnel files and compliance documentation.
Strong organizational and record-keeping skills.
Excellent written and verbal communication skills.
Strong attention to detail.
Ability to manage multiple priorities and meet deadlines.
Proficiency with Microsoft Office and HRIS systems.
Ability to work independently and collaborate with leadership.
Strong professional judgment and ability to handle confidential employee matters.

Nice To Haves

HR-focused, compliance-minded, organized, approachable, and familiar with the Maryland DDA environment.
Understanding that strong HR practices are essential to maintaining a qualified workforce and providing safe, high-quality services to the participants HHHS supports.

Responsibilities

Manage the employee lifecycle from recruitment and hiring through separation.
Coordinate background checks, employment verifications, references, and required pre-employment documentation.
Maintain accurate and confidential personnel files.
Process Payroll.
Track required staff training and ensure employees remain current with applicable training requirements.
Support compliance with Maryland DDA regulations, policies, and provider requirements as they relate to employees and personnel documentation.
Maintain documentation necessary for DDA surveys, audits, reviews, and compliance monitoring.
Ensure employee files contain required documentation and identify missing or expired items.
Coordinate new-hire orientation and required staff training.
Maintain employee training records and assist with staff compliance tracking.
Work closely with the Quality Enhancement and Compliance Director, Program Directors, Program Coordinators, and other leadership staff regarding personnel and compliance matters.
Support employee performance evaluations and performance improvement processes.
Assist management with disciplinary actions, corrective action plans, and employee relations matters.
Address employee questions and concerns professionally and confidentially.
Participate in internal personnel-file audits and compliance reviews.
Assist with updating HR policies, procedures, forms, and employee handbooks.
Promote a positive, professional, respectful, and person-centered workplace culture.
Maintain strict confidentiality of employees and organizational information.
Perform other HR duties as assigned.