HR Generalist

Ross Downing•Hammond, LA

7d•Onsite

About The Position

Ross Downing Auto Group is seeking an organized, people-focused HR Generalist to support day-to-day human resources operations across its five dealership locations in Louisiana and Mobile, Alabama. The role works directly with the HR Manager, store managers, and leadership to support employees, maintain accurate HR processes, and help establish consistent practices as the organization grows. The HR Generalist will support employee records and compliance, onboarding and employee experience, benefits and payroll coordination, recruiting administration, and employee relations documentation. Responsibilities may evolve with business needs and may expand to include additional payroll administration or processing duties. The role suits someone adaptable, proactive, service-oriented, and comfortable managing changing priorities while maintaining professionalism and confidentiality.

Requirements

Previous experience in HR, HR administration, benefits administration, payroll support, or a related field.
Strong organizational skills, attention to detail, and reliable follow-through.
Excellent written and verbal communication skills.
Comfort managing multiple priorities in a fast-paced environment.
Ability to maintain confidentiality and exercise sound judgment.
Proficiency with Microsoft Office and familiarity with HRIS or other HR systems.
A proactive, service-oriented mindset and willingness to learn.

Nice To Haves

Multi-location or automotive dealership experience.
Experience with onboarding, employee records, benefits administration, or HR systems.
Familiarity with payroll systems, timekeeping, payroll data, and employee pay changes.
Knowledge of FMLA, ADA, ACA, and other applicable employment requirements.
An associate's or bachelor's degree in Human Resources, Business Administration, Accounting, or a related field.

Responsibilities

Maintain accurate employee records, personnel files, and HR system information.
Assist with HR policy updates, handbook maintenance, and compliance documentation.
Track required training, employee documentation, and compliance deadlines.
Support HR reporting, process improvements, and special projects as business needs evolve.
Coordinate new-hire onboarding, orientation, and required employment documentation.
Assist with employee status changes, offboarding, and related communications.
Ensure employee information is communicated accurately and promptly to appropriate departments.
Answer routine employee HR questions and direct complex matters to the HR Manager.
Assist with benefits enrollment, employee questions, and open enrollment communications.
Support benefits administration and coordinate employee information with payroll and benefits providers.
Coordinate employee status changes, approved pay-rate changes, deductions, and other personnel updates with Payroll.
Assist with timekeeping questions, payroll data verification, and resolution of routine discrepancies.
Maintain accurate records supporting payroll and benefits administration.
Maintain job postings and help keep open positions current across dealership locations.
Support managers with recruiting-related administrative needs and candidate documentation.
Assist with offer letters, pre-employment requirements, and hiring paperwork.
Maintain accurate information on open positions and communicate staffing updates as needed.
Assist with recruiting initiatives and process improvements as hiring needs evolve.
Assist with employee relations documentation and escalate sensitive matters to the HR Manager.
Support managers with HR processes, policies, and required documentation.
Promote consistent HR practices across all dealership locations.
Build effective working relationships with store managers, department leaders, and employees.