HR Generalist

ABM US•Middleburg Heights, OH
•$60,000 - $70,000•Onsite

About The Position

ABM is hiring an on-site HR Generalist to support approximately 200 non-union employees, supervisors, and managers at a hospital account. The position consults with front-line leaders on human resources matters and serves as an employee champion and change agent. The role assesses HR needs and implements practical solutions informed by processes and metrics. It advises account-level management on recruitment and employment, personnel records, employee and labor relations, job evaluation, compensation, benefits, training, AAP/EEO, and special projects. The role may contribute to developing unit-specific policies or programs. The schedule is Monday through Friday, on-site. The stated salary range is $60,000–$70,000. Specific offers may vary based on education, experience, skills, abilities, geographic location, and market data. The employee may be eligible to participate in a company incentive or bonus program. ABM describes its benefits package as comprehensive and provides a link for further information.

Requirements

  • Bachelor’s degree in Human Resources Management or a related field, or at least 5 years of related experience in lieu of a degree.
  • At least 3 years of applicable experience in human resources, business operations, or management.
  • Clear, comprehensive understanding of the link between talent, HR initiatives, and business strategy.
  • Strong consultation and communication skills.
  • Ability to challenge and influence effectively and develop productive relationships inside and outside HR.
  • Intellectual agility, interpersonal flexibility, and deep curiosity to learn.
  • Exposure to strong process and project-management discipline.
  • Effective team player and networker.
  • Ability to pass a criminal background check and drug test, including marijuana.

Nice To Haves

  • Experience with a large hourly and distributed workforce is a strong plus.

Responsibilities

  • Consult with line management and provide HR guidance when appropriate.
  • Build and maintain an environment that supports a customer-focused and engaged workforce.
  • Review onboarding and orientation for new leaders.
  • Analyze trends and metrics and identify strategies to improve turnover, retention, and employee and customer engagement indicators.
  • Partner with leadership to understand current and future staffing needs.
  • Partner with the Talent Team to develop workforce plans addressing staffing needs.
  • Partner with the Learning & Development Team to focus key programs on front-line managers and team members.
  • Use data to support continuous improvement and decision-making.
  • Manage and resolve employee relations issues.
  • Conduct thorough, effective, and objective investigations.
  • Maintain knowledge of legal requirements for day-to-day employee management, reduce legal risks, and support regulatory compliance; partner with Legal as needed.
  • Provide front-line leaders with performance-management guidance, including coaching, counseling, career development, and disciplinary actions.
  • Work with front-line leaders to improve work relationships, morale, productivity, and retention.
  • Provide guidance on and interpretation of HR policies.
  • Provide guidance and input on business restructuring, workforce planning, and succession planning.
  • Identify business training needs and individual coaching needs.
  • Participate in evaluating and monitoring training programs and follow up to ensure training objectives are met.
  • Partner with HR Centers of Excellence to deliver programs that meet organizational goals.
  • Review business performance targets and related talent implications with business leaders.
  • Support customer retention and business development through direct involvement with key customers.
  • Identify and promote sharing of best practices across functions to facilitate continuous improvement.
  • Understand and mitigate corporate risk associated with applicable employment laws and policies.

Benefits

  • Comprehensive benefits package; details are available through ABM’s employee benefits information link.
  • May be eligible to participate in a company incentive or bonus program.
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