HR Generalist

Worldlink•Frisco, TX
•Onsite

About The Position

WorldLink is seeking a hands-on Human Resources Generalist to join its Operations Team. This individual-contributor subject matter expert will support HR and payroll operations, employee relations, compliance, and cross-functional operational workstreams. The role is based onsite in an office environment in Frisco, Texas, and seeks a candidate with 3–5 years of experience. It is not a manager- or director-level position. Responsibilities include onboarding, benefits administration, HR and payroll program management, compliance, reporting, data validation, vendor process and database maintenance, and follow-up across workstreams such as accounting, payroll, legal, recruiting, and HR. The position also handles annual reporting compliance, including W-2, 1099, and 1095-C forms, and performs operational tasks and ad hoc project management as assigned. The role requires attention to detail, discretion when handling sensitive and confidential information, effective communication with internal and external clients, organization, adaptability, initiative, and the ability to manage priorities and deadlines with limited supervision. The work involves extensive computer use and may require additional time beyond the normal schedule and periodic travel.

Requirements

  • 3–5 years of overall experience.
  • Bachelor’s degree.
  • Office environment experience, with onsite work.
  • Experience with onboarding, leave management, and benefits management/open enrollment, with a general understanding of HR and payroll operations.
  • Strong HR and payroll experience or program exposure.
  • Proficiency with computer software, especially Microsoft Word, Excel, and Outlook.
  • Ability to thrive in a team-based or independent environment with limited supervision and discretion.
  • Strong organization, attention to detail, prioritization, multitasking, and deadline-management skills.
  • Strong interpersonal skills and the ability to handle sensitive and confidential information appropriately.
  • Clear and effective communication with internal and external clients at all levels.
  • Excellent spelling, grammar, and written communication skills.
  • Friendly and polite telephone manner.
  • Flexibility, adaptability, initiative, and a proactive approach to driving activities to completion.

Responsibilities

  • Onboard new employees and administer benefits.
  • Manage HR and payroll programs and support compliance.
  • Prepare and maintain reports for departments and clients.
  • Ensure compliance with corporate policies, standards, and regulations.
  • Follow up on activities across accounting, payroll, legal, recruiting, and HR workstreams.
  • Create and maintain vendor management processes and databases.
  • Work with operational departments to assess the quality of data sources used for key result and metric calculations and performance analysis.
  • Review reports to ensure they meet predefined policies and guidelines.
  • Audit and validate operational data to ensure integrity across systems and processes.
  • Manage ad hoc projects across HR, payroll, accounting, recruiting, legal, and other workstreams.
  • Complete annual reporting compliance, including W-2, 1099, and 1095-C forms.
  • Perform other operational tasks and duties as assigned.

Benefits

  • Medical plans
  • Dental plans
  • Vision plan
  • Life and accidental death and dismemberment insurance
  • Short-term disability
  • Long-term disability
  • Critical illness, accident, and hospital indemnity coverage
  • Identity theft protection
  • 401(k)
  • Career development opportunities
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