HR Generalist

Valeris•Jeffersonville, IN

About The Position

The HR Generalist provides broad HR support in a shared-services environment. The role supports assigned tickets, serves as a point of contact for program shutdowns and audits, and acts as the in-house subject matter expert for ADA accommodations. The HR Generalist partners with a third-party administrator (TPA) on leave-of-absence administration, manages employee and manager inquiries through the HR ticketing system, supports compliance audits, and assists with workforce and organizational changes. The position also provides general HR support across employee relations, performance management, benefits, onboarding, offboarding, policies, employee records, investigations, reporting, and employee communications. It supports workforce reductions and restructurings, including related communications, separation documentation, severance, benefits, and offboarding coordination, while helping ensure compliance with applicable employment requirements. The role operates in a professional office environment and routinely uses standard office equipment. Regular and predictable attendance, timely completion of corporate policy and procedure training, and consistent adherence to SOPs are expected. Minimal travel flexibility is preferred. The employer describes benefits and culture for full-time employees, including health coverage, retirement savings, paid time off, holidays, development opportunities, and an inclusive, mission-driven workplace.

Requirements

  • Bachelor’s degree in Human Resources, Business Administration, or a related field; equivalent relevant experience may be considered.
  • Three to five years of progressive HR experience, including support for leave-of-absence programs and direct administration of ADA accommodations.
  • Strong working knowledge of ADA, PWFA, FMLA, state and local leave laws, and related employment regulations.
  • Experience partnering with a leave-of-absence TPA or other HR vendor.
  • Experience in an HR shared-services environment and managing cases through an HR ticketing or case-management system.
  • Ability to manage sensitive employee matters with discretion, empathy, sound judgment, and strong attention to detail.
  • Strong written and verbal communication, organization, prioritization, and problem-solving skills.
  • Proficiency with HRIS platforms, ticketing systems, Microsoft Office, and HR reporting tools.
  • Regularly able to talk or hear; frequently able to sit for long periods, type, handle or feel, and reach with hands and arms.
  • Preferred typing ability of at least 35 words per minute with 97% accuracy.

Nice To Haves

  • Experience supporting HR audits, compliance reviews, workforce reductions, or organizational restructuring.
  • PHR, SHRM-CP, or related HR certification.
  • Flexibility to travel as needed.

Responsibilities

  • Serve as the internal liaison for leave-of-absence matters, partnering with employees, managers, HR, payroll, benefits, and the TPA.
  • Support TPA-administered leave programs; respond to leave-related inquiries, review reports, resolve discrepancies, and coordinate return-to-work, payroll, and benefits activities.
  • Serve as the in-house subject matter expert for ADA accommodations; lead the interactive process, assess requests, coordinate approved accommodations, and maintain compliant confidential records.
  • Manage and resolve employee and manager inquiries through the shared-services ticketing system, providing timely, accurate, service-oriented support.
  • Document and prioritize HR cases according to service-level expectations; identify trends and recommend process, training, and knowledge-base improvements.
  • Provide general HR support related to policies, employee relations, performance management, benefits, onboarding, offboarding, and employee records.
  • Support employee-relations matters, workplace investigations, policy administration, reporting, and employee communications.
  • Assist with internal and external audits, compliance reviews, HR documentation, and workforce reporting.
  • Support workforce reductions, restructurings, and other organizational changes, including employee communications, separation documentation, severance, benefits, and offboarding coordination.
  • Help ensure compliance with applicable federal, state, and local employment requirements, including WARN Act considerations where applicable.
  • Maintain regular and predictable attendance in accordance with the position’s schedule and business needs.
  • Use Valeris’ values to guide the team’s success.
  • Complete training on corporate policies and procedures on time.
  • Follow all SOPs consistently.
  • Perform additional tasks or projects as assigned.

Benefits

  • Medical, dental, and vision plans, including HSA- and FSA-eligible options, with Valeris contributing toward premium costs.
  • Telehealth and Employee Assistance Program (EAP) services.
  • Company match on Health Savings Account contributions.
  • Free basic life and AD&D coverage equal to annual earnings, with a minimum of $50,000 and a maximum of $300,000.
  • Company-paid Short-Term Disability coverage, with the option to purchase Long-Term Disability.
  • 401(k) Retirement Savings Plan with 100% match on the first 5% contributed and immediate vesting.
  • Paid Time Off (PTO) and Sick Leave.
  • Nine paid holidays plus two floating holidays.
  • Opportunities for advancement and personal and professional growth.
  • A challenging, stimulating work environment that encourages new ideas.
  • An inclusive workplace and mission-driven culture.
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