HR Generalist

5C Data Centers USA•Memphis, TN

3d•Onsite

About The Position

5C Data Centers is seeking an experienced, hands-on HR Generalist to provide on-site HR support at its Memphis, Tennessee data center. The role supports employees and people leaders across employee relations, recruitment, onboarding, compliance, and day-to-day HR operations in a 24/7 hyperscale operational environment. The successful candidate will be approachable, proactive, comfortable working independently, and able to exercise sound judgment while escalating complex matters when appropriate. The HR Generalist provides guidance on policies and workplace matters, supports HR programs and employee lifecycle processes, and partners with site leadership and corporate HR teams. The position also supports health, safety, and compliance initiatives, maintains confidential employee data, and helps ensure compliance with company policies and applicable legal requirements. The role is on-site in Memphis, Tennessee, with minimal travel of less than 10%.

Requirements

Minimum 3 years of HR Generalist experience, including hands-on employee relations and recruitment experience.
Recruitment experience, including candidate screening, interview coordination, and support for hiring activities.
Experience in operational, industrial, or technical environments, particularly manufacturing, warehousing, data centers, or IT.
Strong interpersonal communication and employee relations skills, with the ability to guide employees and managers and address workplace concerns professionally.
Ability to work independently, exercise sound judgment, gather relevant information, and identify issues requiring escalation.
Strong organizational, operational responsiveness, and problem-solving skills under pressure.
Working knowledge of HR compliance requirements and HR best practices.
Familiarity with OSHA and safety-driven workplaces.
Professionalism and ability to maintain confidentiality.

Nice To Haves

Bachelor's degree or equivalent HR experience; not required.

Responsibilities

Support day-to-day HR operations and serve as a point of contact for employee and people-leader questions.
Provide guidance and coaching to leaders and employees in alignment with company policies, business objectives, and operational requirements.
Support full-cycle recruiting for exempt and non-exempt roles, including candidate screening, interview coordination, offer support, and onboarding.
Conduct and improve new-hire orientation programs.
Assist with compensation, benefits, leave, and timekeeping administration, acting as a liaison among employees, site leadership, and corporate HR partners as needed.
Foster a positive, inclusive, high-engagement work environment aligned with company values and culture.
Support employee relations, performance management, recognition and engagement initiatives, and organizational development; escalate complex matters to the HR Manager as appropriate.
Coordinate health, safety, and compliance initiatives with site leadership, including OSHA training, certifications, and incident reporting.
Maintain accurate and confidential employee records and enter data and transactions promptly in the HRIS and related systems.
Track and administer Workers' Compensation, FMLA, and other leave programs in accordance with company policy and applicable legal requirements.
Conduct I-9 verification and maintain employment eligibility compliance.
Support employee and contractor onboarding and offboarding, including documentation, systems access coordination, and policy acknowledgments.
Support LMS administration, training coordination, and compliance tracking.
Partner with the HR Systems & Operations Analyst on payroll processing, audits, and data accuracy.
Coordinate contractor-related HR activities in accordance with company policies and vendor agreements.
Monitor attendance, timekeeping, and related employee relations matters, ensuring consistent policy application.
Stay informed about employment legislation, regulatory requirements, and HR best practices to support compliance and mitigate risk.
Assist with investigations, escalations, and sensitive employee matters in partnership with the HR Manager.
Support cross-functional projects and ongoing initiatives, and perform other duties as assigned.