HR Generalist

City of New York•New York City, NY

About The Position

The Department of Cultural Affairs (DCLA) seeks an experienced, organized, and detail-oriented HR Generalist to support confidential, sensitive, and time-critical human resources and administrative functions. The role works collaboratively with employees, managers, agency leadership, and external stakeholders to administer human resources programs, policies, and procedures. Applicants must currently be serving as a permanent Principal Administrative Associate to be considered. The HR Generalist supports functions including recruitment, onboarding, classification reviews, leave and benefits administration, employee training and professional development, payroll and personnel transactions, performance evaluations, and civil service hiring pools. The position maintains HR records, reports, recruitment trackers, and employee-facing portal content; responds to HR inquiries; coordinates with other City agencies; and assists with confidential special projects and other departmental work. Appointments are subject to OMB approval.

Requirements

  • Must currently be serving as a permanent Principal Administrative Associate.
  • Strong organizational skills and attention to detail; ability to manage multiple priorities and competing deadlines while adapting to changing priorities.
  • Ability to exercise patience, sound judgment, discretion, and confidentiality when handling sensitive personnel matters.
  • Ability to work independently with minimal supervision and contribute effectively to a collaborative team.
  • Excellent written and verbal communication, interpersonal, and customer service skills.
  • Ability to establish and maintain effective working relationships with employees, managers, and internal and external stakeholders.
  • Proficiency in Microsoft Office Suite, including Word, Excel, Outlook, and PowerPoint.
  • Principal Administrative Associate qualification pathways include a baccalaureate degree and two years of progressively responsible clerical/administrative experience, including one year of qualifying administrative or supervisory experience; an associate degree or 60 credits and three years of such experience, including one qualifying year; a high school diploma or equivalent and four years of such experience, including one qualifying year; or equivalent education and experience. All candidates must have the required one year of administrative or supervisory experience. Education above high school may substitute for general clerical/administrative experience at 30 semester credits per six months, up to three years, but not for the required administrative or supervisory experience.

Nice To Haves

  • Working knowledge of NYC Personnel Rules and Regulations and citywide policies and procedures.
  • Working knowledge of City human resources and personnel systems, including NYCAPS, PMS, CHRMS, PRISE, and CityTime.

Responsibilities

  • Assist with recruitment, onboarding, classification reviews, leave and benefits administration, and employee training and professional development.
  • Process and implement personnel and payroll transactions for new hires, rehires, interagency transfers, and current employees in accordance with City requirements and policies using City HRIS systems.
  • Post vacancies in NYCAPS and external recruitment platforms, monitor applicant activity, and facilitate selected candidates’ onboarding in NYCAPS.
  • Assist with pre-employment screening interviews, reference checks, and background investigations.
  • Conduct new employee orientations and work with hiring managers to support onboarding and new employees’ transition into the workplace.
  • Coordinate and administer the annual employee performance evaluation program, monitor completion, maintain records, and follow up with supervisors and managers.
  • Administer civil service hiring pools according to staffing needs and applicable rules; monitor list actions and appointments to ensure personnel actions are accurate and timely.
  • Maintain and update HR reports, recruitment trackers, and other systems related to staffing, recruitment, retention, and personnel activities.
  • Prepare correspondence, reports, spreadsheets, and other HR documentation; assist with confidential, time-sensitive special projects and assignments.
  • Monitor and maintain the HR portal, keeping policies, forms, procedures, resources, and employee-facing information accurate, current, and accessible.
  • Liaise with other City agencies on HR, personnel, recruitment, and administrative matters as needed.
  • Respond to employee inquiries and concerns about HR policies, procedures, benefits, leave, payroll, recruitment, and other personnel matters; provide assistance or refer matters to the appropriate resource.
  • Perform other duties as assigned to support the Human Resources and Administration Department.
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