HR GENERALIST 4 CX

UCSF • San Francisco, CA

6d • $110,000 - $140,000

About The Position

This is a senior-level Human Resources role responsible for providing advanced HR expertise and guidance across complex employee and organizational matters. The position develops, implements, administers, and evaluates HR policies, programs, procedures, and labor contract requirements across multiple functional areas.

Serving as a technical leader and subject matter expert, the individual independently analyzes and resolves highly complex or unique HR issues that may have limited precedent or established guidance. The role operates with a high degree of autonomy, advises stakeholders at all levels of the organization, and may lead complex HR programs involving strategy, policy, processes, and resources. The position may also serve in a lead capacity by providing guidance and expertise to other HR professionals.

UCSF HR Shared Services consists of multiple operational and transactional teams assisting staff, academic, and trainee populations across the organization. These teams partner closely with UCSF Campus Departments and the Health System, HR Talent Management and People Wellness, and the Office of Faculty and Academic Affairs to deliver a comprehensive array of HR services.

Requirements

• Bachelor's degree in a related area and/or equivalent experience or training.
• At least 5 years of HR-related experience and/or an equivalent combination of education, experience, and training.
• In-depth knowledge of a human resources management system (HRMS) and/or other related business software programs and systems.
• Advanced interpersonal, written, and verbal communication skills to present complex information.
• Demonstrated ability to handle extremely difficult or volatile situations and individuals effectively.
• Strong active listening and critical-thinking skills.
• Advanced analytical skills to conduct analysis and develop recommendations, along with organization and problem-solving skills.
• Advanced knowledge of HR concepts, policies, and procedures, including employment practices, labor relations, salary administration, training, and organizational initiatives affecting employees.

Nice To Haves

• Experience using UC systems such as OLPPS, PeopleConnect, UC Path, or HBS, or equivalent systems.
• Advanced knowledge of organizational policies and procedures and the functional area, including understanding how the work affects other areas in Human Resources and the organization.

Responsibilities

• Conduct highly complex and varied analyses of issues or concepts and develop recommendations, using political acumen and integrating information to determine appropriate courses of action and their implications.
• Apply advanced HR concepts to counsel senior managers on HR issues, employee and labor policies, procedures, and appropriate practices.
• Counsel employees concerning sensitive and difficult-to-resolve work-related problems and recommend systemic remedies to senior management, such as training or changes to organizational practices and procedures.
• Work with client groups on highly complex reorganizations and staffing objectives to help meet business objectives.
• Serve regularly on organization-wide HR committees to counsel on new HR initiatives and help determine appropriate HR strategies, policies, and practices.
• Serve as a team lead, providing direction and guidance to other HR Generalists and collaborating effectively with diverse client groups and people at all organizational levels.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior