HR Generalist 4 Cx

University of California, San Francisco•San Francisco, CA

About The Position

This is a senior-level Human Resources role providing advanced expertise and guidance across complex employee and organizational matters. The position develops, implements, administers, and evaluates HR policies, programs, procedures, and labor contract requirements across multiple functional areas. As a technical leader and subject matter expert, the HR Generalist independently analyzes and resolves highly complex or unique HR issues, often with limited precedent or established guidance. The role operates with a high degree of autonomy, advises stakeholders at all organizational levels, and may lead complex HR programs involving strategy, policy, processes, and resources. UCSF Human Resources (Campus/Health) works to attract, develop, and retain outstanding and diverse people, and to serve as a strategic and reliable partner to the UCSF community. HR Shared Services includes operational and transactional teams that support staff, academic, and trainee populations across the organization. These teams partner with UCSF Campus Departments and the Health System, HR Talent Management and People Wellness, and the Office of Faculty and Academic Affairs to deliver a comprehensive range of HR services. The position serves as a team lead, providing direction and guidance to other HR Generalists, and works collaboratively with diverse client groups and stakeholders at all levels of the organization.

Requirements

  • Bachelor's degree in a related area or equivalent experience or training.
  • At least 5 years of HR-related experience, or an equivalent combination of education, experience, and training.
  • In-depth knowledge of a human resources management system (HRMS) and/or other related business software programs and systems.
  • Advanced interpersonal, written, and verbal communication skills, including the ability to present complex information.
  • Demonstrated ability to handle extremely difficult or volatile situations and individuals effectively.
  • Demonstrated active listening and critical thinking skills.
  • Strong analytical, active listening, and critical thinking skills.
  • Advanced analytical skills to conduct analysis and develop recommendations, along with organization and problem-solving skills.
  • Advanced knowledge of HR concepts, policies, and procedures, including employment practices, labor relations, salary administration, training, and other HR areas, as well as organizational initiatives relating to or affecting employees.

Nice To Haves

  • Experience using UC systems such as OLPPS, PeopleConnect, UC Path, or HBS, or equivalent.
  • Advanced knowledge of organizational policies and procedures.
  • Advanced knowledge of the functional area and understanding of how work affects other HR areas and the organization.

Responsibilities

  • Conduct highly complex and varied analyses of issues or concepts and develop recommendations, using political acumen and integrating information to determine appropriate courses of action and their implications.
  • Apply advanced HR concepts to counsel senior managers on HR issues, employee and labor policies, procedures, and appropriate practices.
  • Counsel employees regarding sensitive and difficult-to-resolve work-related problems, and recommend systemic remedies to senior management, such as training or changes to organizational practices and procedures.
  • Work with client groups on highly complex reorganizations and staffing objectives to help meet business objectives.
  • Serve regularly on organization-wide HR committees to advise on new HR initiatives and help determine appropriate organizational HR strategies, policies, and practices.
  • Serve as a team lead by providing direction and guidance to other HR Generalists and collaborating effectively with diverse client groups and stakeholders at all organizational levels.
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