HR Generalist
About The Position
National Corporate Housing is seeking an experienced, senior-level HR Generalist to independently manage complex employee relations matters, own our Recognition and Rewards Program, and support benefits, leave, compliance, and workforce programs across our multi-state organization. At National, we don’t just provide housing—we create home-like experiences for global business travelers and relocating professionals. With 28+ offices worldwide, we’re a trusted leader in customized corporate housing and 360-degree services that make transitions seamless. National Corporate Housing is seeking a Level 3 Senior/Lead HR Generalist to serve as a trusted point of contact for employees and managers across our multi-state footprint. This role independently manages complex employee relations matters, owns NCH's Recognition and Rewards Program, and serves as the fully cross-trained backup to the Benefits Specialist across benefits administration and leave management, while supporting multi-state compliance, HR operations, UKG Pro data integrity, reporting, and HR transformation initiatives. This hybrid role is based in Greenwood Village, Colorado, reports to the Chief Human Resources Officer, and partners across HR and the business to deliver responsive, compliant, and consistent HR support.
Requirements
- Minimum five years of progressive human resources experience, including substantial responsibility for employee relations and HR operations; experience supporting a multi-state workforce strongly preferred.
- Current PHR or SHRM-CP certification required; SHRM-SCP or SPHR certification also satisfies this requirement.
- Demonstrated experience owning an employee recognition and rewards program, including program strategy, governance, vendor management, communications, budget monitoring, and reporting.
- Demonstrated benefits and leave administration experience sufficient to serve as the fully cross-trained backup to the Benefits Specialist, along with working knowledge of federal and state employment requirements, including wage and hour, EEO, ADA, FMLA, and paid sick leave.
- Strong business writing, documentation, consultation, and interpersonal skills, with sound judgment and discretion in handling confidential and privileged employee information; proficiency with Microsoft 365, including Word, Excel, PowerPoint, Outlook, and Teams.
- Experience administering employee lifecycle processes and maintaining accurate records in UKG Pro or a comparable HRIS.
- Proven ability to organize a high-volume workload, manage competing priorities, meet deadlines, work independently, and collaborate effectively across HR and the business.
Nice To Haves
- Bachelor's degree in Human Resources, Business Administration, or a related field preferred; an equivalent combination of education and directly relevant HR experience will be considered.
Responsibilities
- Independently manage complex employee relations matters, workplace concerns, performance, conduct, attendance, and policy interpretation; lead workplace investigations, assess risk, and prepare corrective-action and separation documentation.
- Own and lead NCH's Recognition and Rewards Program, including program strategy, governance, standards, vendor management, communications, award processing, budget monitoring, reporting, and continuous improvement.
- Deliver accurate employee lifecycle support across onboarding, changes, transfers, and offboarding, and serve as the Benefits Specialist's fully cross-trained backup across all areas of benefits administration, including eligibility, enrollment, life events, vendor coordination, and data audits.
- Serve as the Benefits Specialist's fully cross-trained backup for end-to-end leave management, including intake, eligibility, designation, tracking, and accommodations, applying multi-state employment requirements such as wage and hour, paid sick leave, EEO, ADA, and FMLA.
- Maintain accurate UKG Pro data and documentation, complete audits and reconciliations, prepare workforce reports and metrics, and lead or contribute to HR projects, process improvement, and Agile sprint deliverables.
- Advise leaders through resolution and follow-up on employee relations matters, and support recruiting, training coordination, and employee engagement initiatives as needed.
Benefits
- Competitive Base Salary
- Medical, dental, and vision insurance options
- 401k plan with discretionary match
- Company paid life insurance, short term disability, and long-term disability
- Supplemental life insurance, critical illness, accident, and identity theft protection
- One-of-a-kind culture dedicated to Diversity, Equity, and Inclusion
- Inclusive Awards and Recognition Program
- Vacation, sick, and floating holidays
- Paid time off
- Paid volunteer time
- Wellness program
- Complimentary use of corporate apartments for vacation or travel (when available)
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
Associate degree
