HR Generalist I

Smith & Wesson Brands, Inc.•Maryville, TN

16h•Onsite

About The Position

The HR Generalist role supports day-to-day operations of the Human Resources department, including the areas of Total Rewards and Employee Relations. This role also supports all of Human Resources, including the areas of Talent Acquisition, Total Rewards, and Employee Relations. The role encompasses many facets of Human Resources. The accountabilities may include, but are not limited to the items noted below, and other activities as assigned.

Requirements

Minimum of 1-year administration and/or customer service experience is required
Familiarity with Microsoft Word, PowerPoint, and Excel required
Excellent interpersonal and communication skills required
Demonstrated ability to be empathetic; specifically, as it relates to the candidate experience
Strong attention to detail
Types accurately
Ability and desire to learn and implement new ideas

Nice To Haves

Bachelor's Degree in Business, Human Resources or Psychology preferred
0-2 years of Human Resources or Recruiting experience preferred
Experience with ADP Vantage and ADP Recruiting Management preferred
Experience with Sharepoint and/or website management preferred
Certification as a Professional in Human Resources (PHR or SPHR) is preferred

Responsibilities

Serve as the initial point of contact for employee relations questions and concerns, conducting preliminary fact gathering, providing guidance on routine policy interpretation, documenting matters appropriately, and escalating issues to the HR Business Partner for consultation, investigation, and resolution, as appropriate
Effectively interact with managers, employees and vendors to coordinate scheduling of meetings, and/or other activities
Manage sensitive and confidential matters regarding employees and candidates, organizational changes, planning and protecting the security of information, data and files
Demonstrate significant empathy for the personal circumstances of employees
Demonstrate depth and breadth of understanding of company policy and process related to new hires, leaves of absence, benefits, job opportunities and all areas of HR and the business.
Understand and anticipate the impact of policy and process on managers and employees and effective assist in the resolution of the issue
Key participant in departmental process and specifically process improvement in all areas that impact employee interactions
Demonstrate an understanding of laws relating to the HR environment such as FMLA, ADA, FLSA, etc.
Conduct new hire orientation ensuring that the onboarding process further reflects a positive view of the Company
Advise employees and management on the application of company policies, procedures and programs
Interpret, assist, and advise employees and managers regarding internal job applications, HR procedures and policies within the specified guidelines
Coordinate and administer all temporary workforce transactions, including HCM system maintenance, temporary worker onboarding and separations, headcount reconciliation, agency communications, assignment extensions, and timecard/payroll support to ensure accurate workforce records and billing.
Provide administrative support to managers on employee management activities, including attendance and call-out processes, medical and sick leave documentation, disciplinary action preparation, and maintenance of employee records and system documentation.
Coordinate employee events and company programs as needed
Complete policy and documentation updates
Develop and maintain Sharepoint sites for employee and manager communications
Take proactive steps to ensure candidates have a great experience as part of the recruiting and hiring process
Track candidates throughout the life cycle of the recruiting and hiring process with the Applicant Tracking System (ATS)
Process candidate expenses and ensuring compliance to travel guidelines
Support and assist in executing the development of local and national recruiting plans, employing traditional sourcing strategies and resources, as well as developing new, creative recruiting ideas including, but not limited to social media and employment branding
Maintain updates and data integrity in the Applicant Tracking System (ATS)
Manage the full life-cycle recruiting and administration process of converting temporary staffing agency employees to full time as well as seniority selection-based positions
Arrange face to face interview arrangements and logistics between candidates and recruiters, managers, and interview teams
Use excellent problem solving and critical thinking skills to research, troubleshoot and resolve issues related to candidate inquiries and other similar projects assigned by the Talent Acquisition team
Attract applicants by placing job advertisements both online and by creating physical paper job postings and posting them
Coordinate administrative details on behalf of Talent Acquisition to other business units within the organization
Participate in campus recruiting efforts when necessary
Manage the internal job posting process (physical paper postings and postings on Bright Author)
Manage new hire orientation materials including complimentary product bags
Manage job descriptions in the Recruitment Management database
Regularly follow up with the respective hiring managers and candidates to ensure timeliness of recruitment process and maximize effectiveness of recruitment process
Actively participate in all recruiting related activities and engage in cross functional projects
Sort incoming mail for distribution and take outgoing mail to be shipped
Order office supplies for HR Department as needed
Develop content for newsletters and communications