HR Generalist

5C Data Centers USA, Inc.•Memphis, AL

4d•$75,000 - $90,000•Onsite

About The Position

5C Data Centers is seeking an experienced, hands-on HR Generalist to provide on-site HR support at its Memphis data center. The role supports employee relations, recruitment, onboarding, compliance, and day-to-day HR operations in a 24/7 hyperscale operational environment. The HR Generalist serves as a trusted point of contact for employees and people leaders, provides guidance on policies and workplace matters, works independently using sound judgment, and escalates complex matters to the HR Manager as appropriate. The position supports a broad range of HR activities in a fast-paced, technical environment, including recruiting, orientation, compensation and benefits administration, leave and timekeeping, employee relations, health and safety compliance, employee records and HRIS transactions, employment eligibility, training, payroll support, and contractor-related activities. The role partners with site leadership, corporate HR, the HR Systems & Operations Analyst, and other stakeholders to maintain accurate records, consistent policy application, and compliance with applicable requirements. The role is based on-site at the Memphis, Tennessee data center, with minimal travel of less than 10%. The stated salary range is $75,000–$90,000. 5C Data Centers describes its culture as entrepreneurial and collaborative, and emphasizes career growth, industry leadership, employee ideas, diversity, and inclusion.

Requirements

At least 3 years of HR Generalist experience, including hands-on employee relations and recruitment experience.
Recruiting experience, including candidate screening, interview coordination, and support for hiring activities.
Strong interpersonal communication and employee relations skills, including the ability to guide employees and managers and address workplace concerns professionally.
Ability to work independently, exercise sound judgment, gather relevant information, and recognize when issues require escalation.
Strong organizational, operational responsiveness, and problem-solving skills, including the ability to work under pressure.
Working knowledge of HR compliance requirements and HR best practices.
Familiarity with OSHA and safety-driven workplaces.

Nice To Haves

Experience in operational, industrial, or technical environments, particularly manufacturing, warehousing, data centers, or IT.
Bachelor's degree or equivalent HR experience; not required.

Responsibilities

Support day-to-day HR operations and serve as a point of contact for employee and people-leader questions.
Provide consultative guidance and coaching to leaders and employees in alignment with company policies, business objectives, and operational requirements.
Support full-cycle recruiting for exempt and non-exempt roles, including screening, interview coordination, offer support, and onboarding.
Conduct and continuously improve new-hire orientation programs.
Assist with compensation, benefits, leave, and timekeeping administration, coordinating with employees, site leadership, and corporate HR partners as needed.
Foster a positive, inclusive, high-engagement work environment aligned with company values and culture.
Support employee relations, performance management, employee recognition and engagement, and organizational development activities; escalate complex matters to the HR Manager as appropriate.
Coordinate health, safety, and compliance initiatives with site leadership, including OSHA training, certifications, and incident reporting.
Maintain accurate and confidential employee records and complete timely, accurate data entry and transactions in the HRIS and related systems.
Track and administer Workers' Compensation, FMLA, and other leave programs in accordance with company policy and applicable legal requirements.
Conduct I-9 verification and support ongoing employment eligibility compliance.
Support employee and contractor onboarding and offboarding, including documentation, systems access coordination, and policy acknowledgments.
Support LMS administration, training coordination, and compliance tracking.
Partner with the HR Systems & Operations Analyst on payroll processing, audits, and data accuracy.
Coordinate contractor-related HR activities in accordance with company policies and vendor agreements.
Monitor attendance and timekeeping and address related employee relations matters with consistent application of policy.
Stay informed about employment legislation, regulatory requirements, and HR best practices to support compliance and mitigate risk.
Assist with investigations, escalations, and sensitive employee matters in partnership with the HR Manager.
Support cross-functional projects and ongoing initiatives, and perform other duties as assigned.