HR Generalist - Recruiting & Hiring

Commonwealth of Massachusetts•Boston, MA

2d•Hybrid

About The Position

The Human Resources Department of the Committee for Public Counsel Services (CPCS), the Massachusetts public defender agency, is seeking to fill an HR Generalist position to help support the Recruiting & Hiring Team. This position will be based in Boston but will be eligible for a hybrid work schedule with a minimum of two days in office per week. We fight for equal justice and human dignity by supporting our clients in achieving their legal and life goals. We zealously advocate for the rights of individuals and promote just public policy to protect the rights of all. The HR Generalist is a key position in the Human Resources Department. We are seeking applicants who can apply a wide range of HR skills and knowledge to support the overall employee experience at CPCS. The HR Generalist will support the recruitment and hiring of new employees by working closely with Hiring Managers ensure that hiring practices and procedures are followed as well as working closely with candidates to ensure they receive a positive and respectful application and hiring process. All HR Generalists are cross-trained and expected to act as back-ups to other HR team members to ensure coverage in all areas and to ensure new employees are smoothly integrated into CPCS through effective onboarding. The HR Generalist will report to the Recruiting & Hiring Manager. This position will be located in Boston but eligible for a hybrid work schedule with a minimum of two days in office per week.

Requirements

Bachelor’s degree in Human Resources or related field and at least three (3) years of human resources experience, or an equivalent combination of education, experience, and skills
Access to home internet access sufficient to work remotely
Fundamental knowledge of a broad array of HR topics related to employee benefits, compensation, hiring, and onboarding
Proficiency in Microsoft Office systems, including Word, Excel, Access, Power Point, Windows, and the Internet
Knowledge of PeopleSoft HRIS preferred
Ability to maintain confidentiality and to exercise considerable judgment and discretion
Excellent customer service and communication skills
Knowledge of both Federal and State FMLA, ADA, ACA, and EEO regulations
Demonstrated ability to multi-task, performing multiple tasks independently and concurrently
Ability to take initiative, to work well independently and as a team member
Ability to handle a wide variety of duties and work within the HR team to provide best customer service to CPCS staff
Excellent oral and written communication skills, including experience making presentations

Responsibilities

Working as a key member of the CPCS HR team supporting staff recruitment, hiring, on-boarding, benefits, and departures
Playing a key role in the on-boarding of new Agency staff by entering employees into the Commonwealth’s HR system (currently HR/CMS), assisting with benefit orientation for new hires, entering relevant benefit options at time of employment, preparing employee ID cards, and creating new hire folders
Providing training, guidance, and oversight to Hiring Managers regarding the use of standard criteria to ensure that CPCS hiring and promotional processes are equitable, fair, and transparent
Assisting with employees leaving the agency, including around health insurance, pension, and other documentation
Handling new hire paperwork for the MA State Retirement Board and serving as a resource for employees regarding issues related to the MA State Retirement system
Assisting HR Team with special projects as assigned and provide back-up for other HR staff when needed
Providing excellent customer service to all who interact with the HR Unit by responding in a timely, accurate, respectful, and professional manner to customer service questions and requests
Other duties as assigned