HR Generalist - Operations

Air Liquide•Mississauga, ON

1d•Onsite

About The Position

The Human Resources HR Generalist - Operations provides essential administrative and operational support to the HR team. Working within a fast-paced national healthcare organization. This role plays a key part in maintaining accurate employee records, supporting employee inquiries, while ensuring a positive employee experience working with strict confidentiality.

Requirements

Diploma or degree in Human Resources, Technology, Business Administration, or related field (or equivalent experience)
Experience working with WorkDay HRIS is preferred
1-3 years of administrative or HR support experience
Strong computer literacy with Google Suite
Experience in STD / LTD management
Ability to manage multiple priorities simultaneously
Excellent organizational, communication, and problem-solving skills
High attention to detail and ability to manage sensitive information with confidentiality
Customer service mindset with the ability to build strong internal relationships
Ability to handle confidential information with professionalism and good judgment

Nice To Haves

Bilingual (French & English) Asset

Responsibilities

Maintain and update employee records in HRIS systems (WorkDay), ensuring accuracy and confidentiality
Maintain Human Resource files and records to ensure consistent data accuracy
Perform administrative duties, such as maintaining employee databases and Support employee file management, both digital and physical, in compliance with Provincial & Canadian privacy legislation
Input and support in the management of absence and leave management process
Ensure data integrity, accuracy, and compliance with HR policies and applicable legislations
Ensure smooth communication with employees and timely resolution to their queries
STD & LTD Management Process - Acting as a liaison for follow-up and administrative matters between the employee, managers, and Disability process, ensuring timely communication regarding absences, leaves and HRIS process management.
Supporting the file transfer process to the external disability management services, such as Medavie Blue Cross, for cases exceeding the internal management period.
Act as a first point of contact for general HR inquiries from employees
Serve as the primary point of contact for day-to-day employee inquiries, answering questions regarding company policies, benefits, and general HR procedures with empathy and confidentiality.
Manage the HR department’s shared inbox and ticketing system, ensuring timely, helpful, and accurate routing or resolution of employee requests.
Ensure HR practices align with applicable Canadian employment standards and healthcare regulations
Support audits and reporting requirements (e.g., employee data, training records)
Update the HRIS and other internal systems with employee changes, job details, attendance information, and reporting data
Maintain confidentiality and handle sensitive information with discretion
Provide administrative support to the HR team
Assist with special HR projects and process improvements as needed