Temporary HR Director

Highgate Hotels•Monterey, CA

6d•Onsite

About The Position

The temporary Director of Human Resources at Monterey Beach Hotel is responsible for staffing qualified personnel, ensuring compliance with employment laws, overseeing wages, benefits and workers’ compensation and unemployment matters, directing training programs, and supporting employee relations through coaching, counseling and discipline. The role supervises Human Resources staff, manages the HR budget and programs, and maintains employee and recruitment records. It also supports hotel safety, orientation, employee engagement and manager development initiatives. The position requires a warm, service-oriented approach and effective communication with employees and guests. The director must listen to and clarify concerns, multitask and prioritize departmental functions, attend required hotel meetings and trainings, participate in Manager on Duty coverage as required, and maintain regular attendance according to hotel scheduling needs. Long hours may sometimes be required.

Requirements

At least 5 years of progressive Human Resources experience in a hotel or related industry; or a 4-year college degree and at least 2 years of related experience; or a 2-year college degree and 3 or more years of related experience.
Previous supervisory responsibility is required.
Familiarity with and knowledge of employment laws is required.
Effectively communicate verbally and in writing with employees and guests at all levels.
Listen to, understand, and clarify concerns raised by employees and guests.
Multitask and prioritize departmental functions to meet deadlines.
Maintain a warm, friendly, attentive, courteous, and service-oriented demeanor.
Attend required hotel meetings and trainings and maintain regular attendance according to hotel standards and scheduling needs.

Nice To Haves

College coursework in a related field is helpful.

Responsibilities

Direct and supervise Human Resources staff.
Prepare and maintain the Human Resources budget.
Maintain current knowledge of Human Resources regulations and employment laws, and ensure property compliance.
Participate in EEO, unemployment, wage and hour, workers’ compensation, OSHA, ADA, and immigration hearings.
Implement compliance policies and programs; communicate policies and directives to employees; instruct staff in HR policies and procedures; and ensure compliance with those policies.
Coordinate and monitor recruitment, screening, and reference checks for non-exempt personnel; recruit, interview, and recommend exempt personnel; and develop and monitor recruitment resources.
Maintain employee benefits programs and develop no-cost benefit programs.
Set up, approve, and maintain wage and salary programs, including performance evaluations.
Recommend or approve employee transitions, including new hires, transfers, and promotions.
Maintain an open-door policy and monitor and analyze turnover statistics.
Conduct training classes, become certified in current HR training modules, and monitor service-standards training and orientation programs.
Update and submit required reports in a timely manner.
Participate in and monitor the safety committee, ensure compliance with HR-related Loss Prevention SOPs, and establish and maintain a safety incentive program.
Participate in and monitor the effectiveness of the Highgate Hotel Enrichment committee and maintain the Heroes of Hospitality Employee of the Month/Year program.
Support positive employee relations through coaching, counseling, and discipline; ensure managers use these practices to address issues and concerns.
Develop managers for future advancement.
Ensure all employees complete the Associate Opinion Survey.
Streamline paperwork, develop internal communications, and improve record keeping.
Develop and maintain a suggestion box program and plan and edit the employee newsletter.
Manage personnel files, resume files, and application files.
Attend required hotel meetings and trainings, participate in Manager on Duty coverage as required, and maintain regular attendance according to hotel standards and scheduling needs.

Benefits

Medical insurance
Dental insurance
Vision insurance
Life insurance
Short-term and long-term disability insurance
401(k) retirement plan with employer matching contributions
Paid holidays
Paid vacation
Paid sick leave
Employee assistance program
Educational opportunities and tuition reimbursement
Paid jury duty leave, personal leave, medical leave, and military leave in accordance with applicable law