HR Data Management Specialist

TOPPAN Packaging • Charlotte, NC

5d • Onsite

About The Position

The HR Data Management Specialist plays a critical role in supporting core HR processes and maintaining accurate employee data within Toppan’s HRIS systems (Workday HR, UKG Time & Attendance, and ADP Payroll). This position is responsible for executing day-to-day HR transactions, ensuring compliance with company policies, and delivering high-quality service to employees and internal stakeholders. The ideal candidate is detail-oriented, process-driven, and comfortable working with HR systems and confidential information.

Requirements

• 2-4 years of experience in HR or employee services roles.
• Excellent verbal and written communication skills, with the ability to interact effectively with employees at all levels.
• Strong problem-solving skills and the ability to handle sensitive and confidential information with discretion.
• Highly organized with the ability to manage multiple tasks and priorities simultaneously.
• Proficiency in HRIS systems, Microsoft Office Suite, and other relevant software.
• Strong interpersonal skills and a customer-service-oriented mindset.
• Keen attention to detail and accuracy in all tasks.

Nice To Haves

• Bachelor's degree in Human Resources, Business Administration, or a related field.

Responsibilities

• Entering new hires in Workday and ADP Lyric (when Workday onboarding is incomplete)
• Processing or verifying employee lifecycle changes in Workday: Promotions, transfers, terminations
• Processing leaves of absence (LOA) and returns (RFL) and verifying that data is correct
• Managing compensation updates and verifying union assignments
• Validating new hire personal information
• Ongoing auditing of benefits across ADP and multiple vendors (Empower, Aptia, Optum, Manulife)
• Extracting and validating employee elections via Benefits Data Management
• Processing benefit changes directly in ADP
• Reviewing daily benefits files and resolving: Invalid or “needs attention” transactions, Overlapping coverage dates, Payroll sync failures
• Managing ongoing data cleanup
• Pulling and analyzing census reports to reconcile Workday vs ADP data
• Tracking and auditing all data changes within ADP
• Investigating discrepancies across systems and ensuring alignment
• Addressing issues where transactions complete but do not reflect in employee records
• Daily review of HR inbound interface files
• Identifying and resolving issues with HR inbound interface files
• Backup to other HR team members
• Ticket review for Toppan Benefits inbox
• Processing invoices/payments/Coupa
• Researching employee issues
• Base Rate Sheet updates/changes
• Assistance with OE and Merit, if needed
• Project work as assigned

Benefits

• Medical, dental, and vision coverage for you and your dependents, including FSA and HSA options
• 401(k) retirement plan with company match
• Wellbeing tools and resources to support holistic health, including an Employee Assistance Program with a variety of services
• Paid time off and holidays to recreate, rejuvenate and care for the health of yourself and family
• Variety of company paid and voluntary employee-paid insurance plans including life, personal accident, and disability insurance
• Tuition reimbursement

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level