HR Coordinator - Bilingual Korean and English

Samsung Research America•Mountain View, CA

1d•Onsite

About The Position

Samsung Research America is seeking a bilingual HR Coordinator to serve as the first point of contact for expatriate employees. The role supports expatriates in person at the MTV office and by email, responding to questions and assistance requests and helping newcomers feel welcomed, informed, and supported. The coordinator also supports onboarding and integration, maintains expatriate records and documentation, and partners with payroll to address employee inquiries. In addition, the role supports the People Engagement Group and broader People Team with onboarding, offboarding logistics, HR process improvements, employee engagement activities, office operations, and other administrative projects. The position also provides confidential and ad hoc support to the Senior Director of HR, requiring discretion and sound judgment.

Requirements

Bachelor’s degree or an equivalent combination of education, training, and experience.
At least 3 years of experience working in HR roles; experience in technology companies is preferred.
Strong organizational skills and attention to detail, with the ability to manage multiple requests and deadlines.
Computer, IT, and Microsoft Office fluency.
Strong written and verbal communication skills.
Integrity and sound judgment in handling confidential information.
Solid time-management skills when managing competing priorities and tight deadlines.
Fluency in English and Korean.

Nice To Haves

HR experience in technology companies.
Excel proficiency.

Responsibilities

Serve as the primary point of contact for SRA expatriates in person at the MTV office and via email.
Manage expatriates’ questions and assistance requests, resolving issues directly when possible and escalating them to the appropriate team member when needed.
Support onboarding and team integration for new expatriates.
Maintain and update expatriate records, documents, and guidelines.
Partner with the payroll team and respond to expatriates’ inquiries and requests, including pay stubs, W-2s, benefits, and employment verifications.
Update expatriate in-and-out reports and generate reports based on internal data.
Support the People team in providing a seamless new-hire onboarding experience.
Support HRBPs with offboarding logistics, including asset collection and final paperwork.
Manage annual HRBP calendar items.
Help improve HR processes, documentation, and workflows, and collaborate with team members to streamline administrative operations.
Support employee engagement activities, including coordinating events, distributing materials, and posting required workplace notices.
Complete administrative duties and respond to miscellaneous requests from team members to support the team’s day-to-day needs.
Manage office supplies and events, including stationery ordering, all-hands meetings, happy hours, and team-building events.
Provide confidential and ad hoc support to the Senior Director of HR and perform other tasks as assigned by HR team members.