HR Coordinator

Hillendale Home Care•Walnut Creek, CA

1d•$31 - $36•Onsite

About The Position

At Hillendale Home Care, our work begins and ends with people. We're a provider of in-home senior care, helping older adults live safely, comfortably, and with dignity in the place they love most — home. Whether you're providing hands-on care, guiding families through their options, or keeping our operations running behind the scenes, you'll be part of a company that values patience, reliability, and genuine compassion. We're growing, and we're looking for people who treat every client and every coworker the way they'd want their own family treated. Come join the Hillendale Home Care team! We are a trusted in-home care partner working with senior care clients and caregivers throughout the San Francisco Bay Area and we’re looking for an HR Coordinator to join our Walnut Creek team! This role is ideal for someone early in their HR career who is eager to learn, enjoys problem-solving, and thrives in a fast-paced environment. You will work closely with the HR Manager and team to ensure smooth day-to-day HR operations, with a strong focus on compliance, data accuracy, and employee support.

Requirements

1–2 years of experience in an HR, administrative, or coordinator role
1 year of Experience with an HRIS
Strong attention to detail and organizational skills
Ability to handle confidential and sensitive information with discretion
Excellent written and verbal communication skills
Familiarity with hourly workforces
Ability to manage multiple tasks and meet deadlines
Experience with Google Workspace

Nice To Haves

Personable and approachable – able to work well with employees at all levels
Problem solver – able to think critically and find solutions independently
Willing to learn – open to feedback and developing new skills
Team player – ready to jump in and help wherever needed
Adaptable – comfortable in a dynamic, fast-moving environment

Responsibilities

Serve as the primary point of contact for caregivers, both in person at our Walnut Creek office and via email, ensuring every interaction is responsive, professional, and high-quality.
Own and manage the caregiver HR inbox, triaging questions and assistance requests, resolving what you can directly, and escalating to the right team member as needed.
Act as a system administrator for our HRIS and CultureAmp, including data entry, audits, updates, survey and reporting support (headcount, compliance, ad hoc), and validation to ensure data integrity, and troubleshoot basic user issues.
Provide a seamless new hire onboarding experience, including background checks, TB clearance, Home Care Aide (HCA) Registry verification with CDSS, I-9s, systems access, and conducting new hire orientation.
Manage offboarding logistics, including system updates, removing access, final pay coordination, benefits termination and final paperwork.
Respond to employee inquiries and requests (pay stubs, W-2s, password resets, benefits, employment verifications, and similar).
Maintain accurate and up-to-date employee records.
Identify and flag discrepancies or trends in HR data.
Provide support for people programs and firmwide initiatives, including employee recognition, employee support, holidays, and special events.
Assist in improving HR processes, documentation, and workflows.
Collaborate with team members to streamline administrative operations.
Coordinate with payroll, benefits, and operations teams as needed.
Support ad hoc HR projects and initiatives.