HR Coordinator

Cornell University•Ithaca, NY

1d•Hybrid

About The Position

The HR Coordinator is responsible for independently providing customer support and human resource services on a wide-range of HR processes, policies, procedures and activities for staff in the Division of Facilities and Campus Services (FCS). FCS is comprised of approximately 1,100 employees, with non-union staff and union staff represented by six different unions. The HR Coordinator serves as the primary point of contact for assigned units to proactively partner with managers and staff on various aspects of human resources management including recruitment and selection, performance management, compensation, transaction processing, policy and union contract interpretation, data management/analysis and reporting, and leaves administration. Provide consistent administration of human resource activities, ensuring compliance with federal, state, and local laws, as well as University policies and bargaining unit contracts. Must be able to effectively interact in a professional manner with a diverse population (directors, managers, staff, union representatives, etc.) who have a variety of needs. The HR Coordinator contributes to the development of a high functioning work group that fosters a positive, engaged work environment. This includes providing observations and recommendations to assist in decision-making, demonstrating sound judgment, creativity, maintaining confidentiality and managing multiple competing or changing priorities. You’ll work collaboratively with other FCS HR professionals to ensure high-level efficiencies and smooth workflow. Ours is a values–based organization where all employees are accountable for supporting the organization’s values of truth, respect, excellence, teamwork, and integrity. Employees are required to attend staff development trainings and participate in the performance evaluation process.

Requirements

Associate degree and 4 to 6 years relevant experience or equivalent combination
Proven ability to deliver high-quality customer service at all levels of the organization involving a proactive approach as well as anticipating the needs of the customer.
Demonstrated effective written and verbal communication skills.
Strong interpersonal skills and the ability to build and maintain relationships with varied audiences at all levels of the organization.
Ability to effectively manage multiple competing deadlines, assignments and projects in a proactive, solution-oriented manner while setting priorities appropriately and paying close attention to details and accuracy.
Demonstrated ability to work independently, use sound judgment in decision making, and contribute to the development of a highly successful, team-oriented work environment.
Ability to maintain ethical workplace practices and maintain confidentiality and to handle sensitive information with tact and discretion.
Demonstrated skills with understanding and navigating HR information systems.
Experience with office productivity software including Microsoft Word, Excel, PowerPoint, etc.
Ability to utilize software to perform analysis, including pivot tables, merging files, producing graphs from multiple data sources.
Experience in and/or demonstrated commitment to supporting diversity, equity, access, inclusion, and wellbeing.
Experience working directly with people from diverse racial, ethnic, and socioeconomic backgrounds.

Nice To Haves

Experience in a unionized environment and experience with employee relations is desired.
Experience in higher education.
Experience with Workday.

Responsibilities

Handle sensitive and confidential matters and information with appropriate discretion and judgment; answers complex questions; may escalate very complex questions.
Provide direct support and consultation to supervisors and employees as issues arise in a variety of staff/labor relations matters; may assist with employee relations issues and advise on contract language.
Advise and assist with the recruitment process, providing comprehensive guidance to hiring managers with development of recruitment strategies to reach a well-qualified and diverse pool of candidates; suggest best practices and assist with implementation.
Screen, interview, assess, and recommend applicants as needed for identified positions, including serving on search teams and advising members about appropriate search processes.
Advise and assist managers and supervisors in composing and developing Staff Position Descriptions (SPD) for new positions, reclassifications, and reorganizations; research and provide classification recommendations.
Provide information, advice, and guidance to ensure the consistent, effective, accurate and compliant interpretation and application of human resource programs, policies and procedures, collective bargaining contracts.
Provide complex data reporting and analysis to support business decisions; analyze data and provide summary of observations for a wide variety of management and decision making uses, including identifying trends and/or gaps in the data; prepare complex reports, spreadsheets, graphs, presentations and recommendations.
Initiate, troubleshoot, and review HR transactions; ensure that all actions are timely, complete, and accurate and that all required processes, procedures, policy, contractual and legal requirements are met; approve routine Workday transactions and act as main resource in answering any Workday related questions; responsible for the entering of academic transactions, may advise on policies and responsible for tracking academic leaves
Handle DBL, FML, WC and leave cases; proactively coordinate staff leaves, including FML, parental leave, short- and long-term disability, and Worker’s Compensation, ensuring that the necessary paperwork is on file and that appropriate, timely advice and counsel is provided to staff, managers and supervisors.
Meet with individuals prior to any leave, when appropriate, to review policies and procedures and provide them with options and all required documentation for the impending leave.
Responsible for somewhat complex visa sponsorship.
Responsible for Employee Recognition programs or coordinating trainings.
Enter student employment and graduate appointment transactions into HR system and resolves complex issues.
Give advice on Salary Improvement Program, salary ranges for staff, academic others and temp wages; ensure salaries are at federal, state, university minimums; ensure compliance with multiple jobs guidelines.
Consult with managers and supervisors on layoff policies and procedures.
Review exempt tracking and make necessary adjustments; review hourly accruals and usage based on FTE and years of service; may be back up approval for college; advise managers regarding policy.

Benefits

Comprehensive health care options
Generous retirement contributions
Access to wellness programs
Employee discounts with local and national retail brands
Health and personal leave
Three weeks of vacation
13 holidays: Martin Luther King, Jr. Day, Memorial Day, Juneteenth, Independence Day, Labor Day, Thanksgiving and the day after, and an end of the year winter break from December 25-January 1.
Two additional floating holidays
Tuition-free Extramural Study and Employee Degree Program
Tuition aid for external education
Cornell Children's Tuition Assistance Program