HR Coordinator

Ergon•Flowood, MS

8d•Onsite

About The Position

Ergon Inc is seeking a full-time HR Coordinator to join our Human Resources Team. The HR Coordinator supports various services within the HR Service Center, including data entry and maintenance, employee inquiries, onboarding and offboarding, employee records, promotions and transfers, contractor management, and other HR corporate programs across the U.S. Customers include employees, managers, and HR Business Partners. The coordinator will ensure compliance with state and federal laws and regulations.

Requirements

High school diploma or equivalent required
Three years of office experience preferred, with at least one year in human resources highly preferred.
Experience with HR systems, SAP/Success Factors.
Intermediate-level MS Office skills are required.
Excellent communication skills, both verbal and in writing.
Able to communicate in a professional, positive, and courteous manner at all times with all levels of customers.

Nice To Haves

Associate degree preferred
HR policy and program administration experience is a plus.

Responsibilities

Answers and processes requests/inquiries from employees and managers via phone, email, ticketing system, voicemail, fax, etc., with a first contact resolution goal.
Processes appropriate, accurate, and timely employee and business transactions in the HR systems, which were not appropriate for self-service, including new hires, terminations, promotions, pay changes, leaves of absence, rehires, supervisor changes, transfers, tax changes, direct deposit, personal changes, corrections, etc.
Assures that transactions processed meet quality standards by reviewing accuracy, proper completion, and monitoring output.
Provides onboarding support, verifies signed offer letters are received, and submits relocation requests.
Maintains employee records, ensuring completion and accuracy of details such as employee contact information, job classification, pay rates, organizational structure, and other key details.
Performs administrative and recordkeeping tasks related to staffing changes, which may include resignations, terminations, and extended leaves of absence.
Conducts or assists with record audits and mandatory reports, which may include I-9 audits, EEO-1 filings, payroll audits, and other compliance reviews.
Partners with the HR team, other HR departments, and managers to resolve inquiries and issues.
Identifies and recommends opportunities for improvement and partners with the appropriate parties to test and implement new improvements.
Works closely with the Payroll, HRIS, Benefits departments, and Functional and Segment HR Business Partners to ensure timely and correct pay, benefits information, issue resolution, and change implementation.
Provides support and serves as a point of contact for employees as needed for HR related inquiries.
Provide administrative support for corporate programs such as tuition reimbursement and service awards.
Actively support as needed enterprise and/or sector system and process improvement implementations.
Promotes a positive and compliant work environment.
Expands skillset by cross-training with HR and Payroll departments to enhance flexibility, efficiency, and team capabilities.
Additional responsibilities as the HR Services organization's services expand.