HR Coordinator - East Coast
About The Position
The HR Coordinator provides administrative and operational support to the Human Resources Department for East Coast retail operations, supporting approximately 2,000 employees. The position coordinates employee relations administration, personnel record maintenance, onboarding and offboarding, workers’ compensation tracking, safety documentation, HR programs, reporting, and routine employee inquiries. The coordinator is a primary point of contact for routine questions and escalates complex employee relations, compliance, and policy matters to Human Resources management. The role is on-site, Monday to Friday, from 8:00 AM to 5:00 PM, and reports to the Senior Manager, HR. The position is classified as non-exempt. The work includes maintaining employee and company confidentiality, supporting HR management with employee relations matters and investigations, keeping records complete and accurate in HRIS and other systems, coordinating HR communications and employee resources, and assisting with projects, training initiatives, and departmental activities.
Requirements
- Bachelor’s degree in Human Resources, Business Administration, Industrial Relations, Behavioral Sciences, or a related field; or an equivalent combination of education and experience.
- Minimum two years of human resources, administrative, or employee support experience.
- Knowledge of basic Human Resources principles and practices.
- Strong organizational and administrative skills.
- Ability to maintain confidentiality and handle sensitive information appropriately.
- Excellent attention to detail and accuracy.
- Strong customer service and interpersonal skills.
- Ability to manage multiple priorities and meet deadlines.
- Effective written and verbal communication skills.
- Proficiency in Microsoft Office Suite, including Outlook, Word, Excel, and Teams.
- Ability to work independently within established procedures and guidelines.
- Strong problem-solving and follow-up skills.
- Ability to effectively communicate with management in English and interact with all levels of management.
Nice To Haves
- Experience in a retail, multi-location, or high-volume environment.
- PHR or SHRM-CP certification.
- Experience with HRIS systems.
Responsibilities
- Respond to routine employee inquiries about HR policies, procedures, benefits, leave programs, workers’ compensation, and other HR matters; escalate complex issues to Human Resources management.
- Assist Human Resources management with employee relations matters by gathering information, scheduling meetings, maintaining documentation, and tracking follow-up actions.
- Prepare, maintain, scan, index, and audit personnel records and employee documentation in the HRIS and other recordkeeping systems.
- Track employee counseling, disciplinary actions, performance improvement plans, and separation documentation to ensure completeness and proper filing.
- Coordinate and maintain employee relations, safety, and compliance-related records and reports.
- Support investigations by gathering documentation, scheduling interviews, and maintaining confidential records as directed by Human Resources management.
- Assist with onboarding, offboarding, and employee status change processes.
- Generate routine HR reports and ensure data accuracy within HR systems.
- Coordinate communication and distribution of HR policies, procedures, and employee resources.
- Assist with HR projects, programs, training initiatives, and departmental activities.
- Maintain confidentiality of employee and company information.
- Perform other duties as assigned.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
