HR Consultant (Interim) - Human Resources

Bay Cove Human Services, Inc.•Boston, MA

3d•$95,000 - $105,000•Hybrid

About The Position

Bay Cove Human Services is hiring an interim HR Consultant for a six-month fixed contract providing leave coverage. The role has both strategic and operational responsibilities, partnering with program leaders to develop high-performing teams while overseeing core HR operations, processes, policy compliance, and personnel records. The consultant supports continuity of service, quality delivery, and legal compliance across the organization. This is a hybrid role requiring 2–3 days onsite and reports to the Chief Human Resources Officer (CHRO).

Requirements

Bachelor’s degree in Human Resources, Business Administration, or a related field is preferred.
Minimum of 7–8 years of progressive human resources experience.
Proven expertise in resolving complex employee relations issues and managing HR operations and compliance.
Proficiency with HRIS/HRMS software, Microsoft Office Suite (Excel, Word, Outlook), and Google Suite.
In-depth understanding of state and federal employment laws, personnel compliance records management, and agency regulations.
Exceptional emotional intelligence, written and verbal communication, customer service, and influence skills.
Strong analytical, diagnostic, and problem-solving abilities; attention to detail and time-management skills to meet strict deadlines.
Ability to handle sensitive information with discretion and confidentiality.
Flexible and responsible work style, integrity, respect for individual dignity, advocacy, and collaborative, compassionate, solution-focused conduct.
Candidates must be authorized to work in the United States; visa sponsorship is not offered.

Nice To Haves

PHR or SPHR professional certification is highly preferred.
Bachelor’s degree in Human Resources, Business Administration, or a related field.

Responsibilities

Meet regularly with program Vice Presidents and leadership teams to provide strategic HR guidance and support positive program outcomes.
Manage and resolve complex employee relations matters and conduct thorough, objective investigations.
Advise leaders on performance management, including coaching, counseling, career development, and disciplinary actions.
Work with management and staff to improve working relationships, team morale, productivity, and retention.
Provide guidance on program restructures, workforce planning, succession planning, executive coaching, and training needs.
Analyze HR trends and metrics with the HR team to develop targeted solutions, programs, and policy updates.
Manage and streamline core HR processes and workflows.
Ensure compliance with local, state, and federal employment laws; maintain current legal knowledge and partner with outside legal counsel as needed.
Oversee personnel records, employee directories, organizational charts, and updates to the employee handbook.
Serve as lead CORI reviewer and apply applicable rules and regulations, including EEOHS, DDS, and DPPC requirements.
Manage agency audits, including data retrieval, kickoff meetings, and audit tasks; oversee unemployment claims and documentation.
Supervise administrative and operations staff, such as an HR Coordinator, and ensure timely responses to agency-wide HR inquiries by email and phone.
Create and refine administrative templates, job descriptions, and evaluation processes; collaborate with Talent Acquisition and HRBP teams on data initiatives.
Promote diversity, equity, and inclusion and work collaboratively with internal and external stakeholders.