HR Business Partner

Central Ohio Primary Care•Westerville, OH

5d•Onsite

About The Position

Central Ohio Primary Care is seeking a full-time HR Business Partner at its central business office in Westerville, Ohio. The HR Business Partner provides operational support across key human resources functions, with a primary focus on employee relations. The role works directly with site leadership and employees to foster a positive work environment, resolve conflict, and support employee engagement. Depending on organizational needs, the position may also support Recruiting, Learning and Development, DE&I, and Total Rewards. The HR Business Partner supports managers and stakeholders through regular visits and check-ins, provides guidance on employee matters and disciplinary actions, and conducts disciplinary meetings, terminations, and investigations. The role also supports practice acquisitions, leave and claims administration, employee interviews, training initiatives, compliance, and employee relations activities at individual sites. Success in the position requires strong relationships, sound judgment, confidentiality, and the ability to address sensitive or high-stakes situations with tact.

Requirements

Associate’s or Bachelor’s degree in Human Resources or a related field, or equivalent education and experience.
At least 3 years of experience working in a human resources department; generalist experience is preferred.
Knowledge of HR best practices, trends, regulatory changes, and technologies in human resources, talent management, and employment law.
Ability to work on a team and maintain a positive attitude.
Integrity, professionalism, and ability to maintain confidentiality.
Problem-solving and critical-thinking abilities.
Self-starter who takes initiative and requires minimal oversight.
Flexibility to adjust workload as needs arise.
Excellent organizational skills and attention to detail.
Ability to prioritize tasks appropriately.
Strong customer-service skills.
Excellent interpersonal, negotiation, and conflict-resolution skills.
Strong written and spoken communication skills.
Strong computer skills, including experience with Human Resources Information Systems (HRIS) and Microsoft programs.

Nice To Haves

PHR or SHRM-CP certification.
Human resources experience in the healthcare industry.

Responsibilities

Organize visits and check-ins with managers and stakeholders to provide tailored HR support and address HR questions and issues.
Create and review disciplinary actions, advising on consistency, documentation, and adherence to HR procedures and department guidelines.
Conduct employee disciplinary meetings, terminations, and investigations; address employee relations matters and provide recommendations to managers and stakeholders.
Maintain a proactive and consistent approach to HR’s service level agreement commitments.
Drive the HR aspects of the practice acquisition process, including attending internal and external meetings to support smooth transitions and plan for joining practices’ HR needs.
Provide high-level support in administering LOA, FMLA, ADA, workers’ compensation, and third-party charges and claims.
Conduct exit and stay interviews and share relevant information to support turnover strategies.
Collaborate with Regional Managers and Learning and Development to identify, develop, and deliver training, including manager development, orientation, and site- or department-specific training.
Build working relationships and open communication with physicians, site managers, other central business office support departments, and employees.
Maintain confidentiality and handle high-stakes situations with tact and sensitivity.
Travel to individual sites for HR functions such as manager onboarding, employee relations, and strategic meetings.
Maintain compliance with federal, state, and local employment laws and regulations and recommended best practices.
Perform other duties as assigned.