HR Business Partner - GA

Distro•Duluth, GA

1d•Onsite

About The Position

The Human Resources Business Partner delivers tailored HR solutions that drive client success, retention, and growth. This role specializes in resolving complex issues, ensuring compliance with employment laws, and providing a seamless client experience. Through proactive consultation and ongoing support, the HRBP develops, implements, and monitors HR strategies aligned with client needs. Known for strong collaboration, strategic thinking, and service excellence, the HRBP builds trusted client relationships while upholding rigorous compliance standards. This position is performed in a professional office environment and requires regular use of computers and standard office equipment. The work setting is climate-controlled with typical office lighting and low to moderate noise levels. The role involves extended periods of screen time, in-person collaboration and meetings, and minimal exposure to physical hazards. This role may involve extended periods of sitting during travel and meetings, as well as standing and walking during client visits and events.

Requirements

Demonstrated expertise in HR best practices and compliance with federal, state, and local employment laws.
Working knowledge across multiple HR disciplines, including employee relations, organizational assessment, performance management, recruitment, compensation, and benefits.
Excellent verbal and written communication skills with the ability to effectively engage at all organizational levels and across cultures.
Outstanding internal and external customer service orientation.
Adheres consistently to established KPIs, SOPs, policies, and guidelines.
Skilled in applying change management principles to support business transformation.
Ability to adapt quickly to shifting priorities, manage multiple client demands, and deliver best-practice guidance in real time.
Sound judgment and decision-making skills under pressure and tight deadlines.
High ethical standards with proven ability to manage confidential information appropriately.
Capable of managing multiple projects simultaneously while maintaining accountability and follow-through.
Applies consistent judgment to resolve escalations in alignment with laws, regulations, and company standards.
Strong business acumen with the ability to understand and advise from the business owner’s perspective.
Proven root cause analysis, problem-solving, and decision-making capabilities.
Ability to research, analyze, and interpret various data sources.
Demonstrated ability to prioritize and execute a high volume of work efficiently in a fast-paced, evolving environment.
Bachelor’s degree in Human Resources, Business Administration or a related field or equivalent combination of experience, skills, education (including other relevant nontraditional degree programs, or job training programs) required.
3-5 years of HR experience required.
Experience in Microsoft Office software (Outlook, Teams, Excel, PowerPoint) and demonstrated ability to learn other applications as needed.
This role requires a valid, non-restrictive driver’s license as it may involve occasional travel to client sites and company locations.

Nice To Haves

Bilingual proficiency in English and Spanish preferred.
Experience with various HRIS and payroll platforms preferred.
PRISM and PEO experience preferred.
PHR, SPHR, SHRM-CP or SHRM-SCP certification preferred.

Responsibilities

Partner with Executive- and Elite-tier HR-centric clients, with a strong emphasis on HR compliance.
Build deep understanding of client business models, workforce practices, goals, and operational drivers.
Provide expert guidance across industries, incorporating state and federal employment and payroll regulations, including multi-state compliance.
Deliver customized, best-practice HR solutions aligned with internal standards, proactively reducing risk and liability.
Resolve complex employee relations matters and investigations through timely, well-documented consultation and follow-up.
Advise on a broad range of employment issues, including investigations, coaching and counseling, reductions in force, ADA, PWFA, leaves of absence, terminations, and related matters.
Develop and recommend HR tools and programs such as handbooks, job descriptions, compensation and PTO plans, performance management systems, and hiring/onboarding processes.
Identify and escalate legal and regulatory concerns, facilitating resolution and supporting client retention efforts.
Encourage adoption of HR Compliance training, tools, products, and services to enhance client operations.
Accurately document all client interactions within the HRIS and leverage data, reports, and technology to identify trends.
Collaborate cross-functionally with internal teams, brokers, and stakeholders to manage escalations and execute service plans.
Manage client expectations in a fast-paced environment while monitoring service delivery, SLAs, and annual deliverables.
Communicate compliance updates to clients through various channels and support continuous process improvement initiatives.
Maintain current knowledge of employment laws and HR best practices through ongoing training and professional development.
Build, maintain and promote relationships with team members, peers across disciplines, and all other company team members ensuring effective coordination of communications and services affecting clients.
Attend webinars and training to stay up to date on best practices related to the company and department.
Complete projects and other duties as assigned by supervisor.

Benefits

Health Insurance: Medical, dental, and vision coverage
Retirement Plan: 401(k) with company match
Paid Time Off: PTO, Holidays, Parental leave and Sick Leave provided as required by applicable state law
Life insurance
Short term disability
Long term disability
Employee assistance program (EAP)
Flexible spending account (FSA)
Health savings account (HSA)
Identity theft protection
Critical illness, accident, cancer, hospital protection
Legal and pet insurance.