HR Business Partner

Prestige Employee Administrators•Redding, CA

16d•$80,000 - $90,000•Onsite

About The Position

Serve as the primary point of contact for PrestigePEO clients, managing day-to-day human resources activities for clients and worksite employees. Provide consultation, guidance, and problem resolution within an assigned client portfolio. The role works in the office full-time and may require travel to clients.

Requirements

At least three years of HR Generalist or related experience.
Broad knowledge of Human Resources, including General HR, Benefits Administration, Payroll, Risk Management, Retirement Services, and Client Support.
Excellent verbal and written communication skills.
Problem-solving skills.
Public speaking and presentation skills.
Attention to detail and ability to multitask and prioritize deliverables.
Ability to learn new technology.
Experience with Salesforce and Prism.

Nice To Haves

PHR or SHRM-CP certification.
Previous PEO industry and/or client service delivery experience.
Bachelor’s degree in business administration or human resources.
Multi-state compliance experience.
Bilingual English/Spanish.

Responsibilities

Serve as the primary contact for clients’ human resources needs and ensure compliance with applicable federal, state, and local laws.
Provide account management for clients regarding Prestige services.
Oversee dedicated client resources to ensure coordinated service delivery.
Develop and maintain effective business relationships with clients and brokers.
Conduct virtual and in-person client visits to develop and enhance client satisfaction.
Engage Payroll Specialists, Benefits Specialists, and other internal colleagues to address client and worksite employee needs.
Advise clients on human resources matters, including onboarding, employee engagement, employee relations, performance management, progressive discipline, coaching, leaves of absence, complaints and investigations, and exit strategies or terminations.
Manage employee handbook creation, facilitate training initiatives, and support the development of client policies and procedures.
Learn and develop competence with the technology applications and tools needed to perform the role.
Support HR processes and procedures to provide accurate, timely, and consistent service to clients.
Collaborate with Payroll, Benefits, Compliance, Workers’ Compensation/Risk, Tax, and other departments to resolve problems for clients and worksite employees.
Ensure a smooth onboarding experience for new clients and newly hired worksite employees.
Collaborate with HR Business Partners, Benefits Specialists, and Payroll Specialists to foster teamwork, a positive work environment, and best practices.
Attend HR meetings and participate in HR educational workshops.
Participate in special projects within the HR Client Services department.
Perform other duties as assigned.
Travel to clients as needed.