HR Business Partner | Hybrid, 9141 Old US 22 Bethel PA.
About The Position
OnTrac is hiring an HR Business Partner! Are you eager to join a dynamic and expanding company where you can both learn and make a meaningful impact? If you possess a strong sense of empathy, enjoy assisting others, thrive in a fast-paced environment, and excel at problem-solving, we encourage you to apply today to connect with a recruiter! Founded in 1986, OnTrac has evolved into the leading provider of same-day and next-day delivery services in the U.S. for premier e-commerce and product-supply businesses, including five of the largest retailers in the U.S. This role serves as a strategic partner to facility leadership, aligning enterprise HR programs with local operational needs and ensuring consistent adoption of updates across Employee Relations, Performance Management, Talent & Succession Planning, Change Management, Labor Planning, and Organizational Development. The HR Manager leads onboarding for key roles, drives data‑informed decisions, and ensures employees and managers have clear guidance on policies and processes, elevating the overall employee experience across a multi‑site, multi‑state footprint.
Requirements
- 5+ years of progressive HR experience in multi-site environments
- Bachelor’s degree in Human Resources, Business Administration, or a related field
- Demonstrated experience supporting 850–1,000 employees across multiple states
- Proven track record in employee relations, performance management, and org development
- Experience with HRIS, Excel, and data visualization tools (e.g., Power BI, Tableau) to support workforce planning, engagement, and retention
- Ability and willingness to travel up to 30% (inter‑ and out‑of‑state)
Nice To Haves
- Professional certification (SHRM‑CP, SHRM‑SCP, PHR, or SPHR) strongly preferred
Responsibilities
- Partner with facility operations leaders to understand site needs, influence decisions, and align enterprise HR programs with local goals.
- Coach leaders on change management and drive performance management, succession planning, talent selection, and related HR processes.
- Build and manage onboarding plans for General Managers; partner with Talent Acquisition and IT to ensure day‑one readiness.
- Guide managers on coaching, counseling, and discipline; lead investigations with clear plans, findings, and risk assessment, escalating to Legal as appropriate.
- Educate and support Individual Development Plans (IDPs) and enable leadership capability building at the site level.
- Design and deliver programs that improve culture, belonging, and retention in partnership with local leaders.
- Synthesize people and business metrics to deliver insights and recommendations that optimize the employee experience and outcomes.
- Interpret policies for managers and employees; recommend implementation decisions and ensure consistent application.
- Conduct strategic site visits to assess culture, gather feedback, and implement facility‑level initiatives; align labor planning with GMs and recommend adjustments supported by operational and financial data.
- Partner with Total Rewards, Recruiting, Employee Resource Center, and Talent Management to deliver cohesive, enterprise programs.
Benefits
- Medical, dental, and vision insurance
- Life and short- and long-term disability coverage
- 401(k) retirement savings plan with company match
- Flex vacation
- Two (2) floating holidays per year
- Paid sick leave
- Six (6) paid company holidays
- Two (2) weeks paid pregnancy disability leave
- four (4) weeks paid parental bonding leave
- Additional wellness and employee assistance programs
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
