HR Business Partner

Central Ohio Primary Care•Westerville, OH

6d•Onsite

About The Position

Central Ohio Primary Care is seeking a full-time HR Business Partner at its central business office in Westerville, Ohio. The HR Business Partner provides operational support across several human resources functions, with a primary focus on employee relations. The role works directly with site leadership and employees to foster a positive work environment, resolve conflict, and support employee engagement. Other areas of support may include Recruiting, Learning and Development, DE&I, and Total Rewards as needs arise. The HR Business Partner visits sites and checks in with managers and stakeholders, provides guidance on HR matters, manages employee relations issues, and supports HR processes including practice acquisitions, leave administration, interviews, and training. The position travels to individual sites for HR-related activities and maintains compliance with employment laws and recommended practices.

Requirements

Associate’s or Bachelor’s degree in Human Resources or a related field, or equivalent education and experience.
At least 3 years of experience working in a human resources department; generalist experience is preferred.
Knowledge of HR best practices, trends, regulatory changes, new technologies, talent management, and employment law.
Ability to work on a team and maintain a positive attitude.
Integrity, professionalism, and ability to maintain confidentiality.
Problem-solving and critical-thinking skills.
Self-starter who takes initiative and requires minimal oversight.
Flexibility and willingness to adjust workload as needs arise.
Excellent organizational skills and attention to detail.
Ability to prioritize tasks appropriately.
Strong customer-service skills.
Excellent interpersonal, negotiation, and conflict-resolution skills.
Excellent written and spoken communication skills.
Strong computer skills, including experience with HRIS and Microsoft programs.
Ability to travel to individual sites for HR-related functions.

Nice To Haves

PHR or SHRM-CP certification.
Human resources experience in the healthcare industry.

Responsibilities

Organize visits and check-ins with managers and stakeholders to provide tailored HR support and address HR questions and issues.
Create and review disciplinary actions and guide managers to ensure consistency, proper documentation, and adherence to HR procedures and guidelines.
Conduct disciplinary meetings, terminations, and investigations; address employee relations matters, assess potential risk, and provide recommendations to managers and stakeholders.
Maintain a proactive and consistent approach to meeting HR service-level agreement commitments.
Drive the HR aspects of practice acquisitions, including attending meetings and helping plan smooth transitions and the joining practice’s HR needs.
Provide high-level support in administering LOA, FMLA, ADA, workers’ compensation, and third-party charges and claims.
Conduct exit and stay interviews and share information appropriately to support turnover strategy.
Collaborate with Regional Managers and Learning and Development to identify, develop, and deliver internal training, including manager development, orientation, and site- or department-specific training.
Build strong working relationships and open communication with physicians, site managers, other central business office support departments, and employees.
Maintain integrity, confidentiality, tact, and sensitivity when handling high-stakes situations.
Travel to individual sites for manager onboarding, employee relations, strategic meetings, and other HR-related functions.
Maintain compliance with federal, state, and local employment laws and regulations and recommended best practices.
Perform other duties as assigned.