HR Business Consultant, Senior Manager

athenahealth • Boston, MA

8d • $126,000 - $214,000

About The Position

The HR Business Consultant, Senior Manager helps shape people strategy for two of athenahealth’s largest and most dynamic organizations. The role serves as a strategic HR partner to senior and executive leadership across Customer Success, Sales, and Marketing, advising on organizational design, talent planning, leadership effectiveness, and workforce strategy to help leaders deliver business outcomes at scale. The position reports to the HR Business Partner Consultant, Executive Director.

The HR Business Partner Consulting team advises key areas of the business and works closely with business leaders and HR centers of excellence to align people strategies with business priorities. The team supports growth planning, leadership capability, evolving team structures, organizational health, change, and scalable people practices.

The role also supports annual people processes and enterprise workforce initiatives, contributes to HR practices and tools, and identifies ways to improve HR efficiency and insight generation, including through AI-enabled tools. Compensation is listed at $126,000–$214,000 in base salary, with potential incentives and equity plans depending on eligibility. athenahealth describes its culture as inclusive, accountable, supportive, learning-oriented, and flexible, with health and financial benefits and location-specific perks.

Requirements

• Bachelor’s degree or an equivalent combination of education and relevant experience.
• 10–15 years of experience in Human Resources, including progressive experience in HR business partnership or related strategic HR roles.
• Experience supporting Customer Success, Sales, and/or Marketing divisions in a business-facing HR role.
• Experience advising senior and executive leadership on organizational design, talent planning, succession planning, and leadership matters.
• Experience using workforce data and people insights to inform recommendations and decisions.
• Knowledge of core HR disciplines, including performance management, employee relations, compensation practices, and change management.
• Ability to operate effectively in a matrixed environment and manage priorities across large, complex organizations.
• Strong written and verbal communication skills, including the ability to present clear recommendations to varied audiences.
• Curiosity and capability in leveraging AI tools to enhance HR effectiveness, and ability to identify opportunities for AI application in talent and organizational work.

Responsibilities

• Partner with senior and executive leadership across Customer Success, Sales, and Marketing to align people strategies with business priorities and operating goals.
• Lead talent planning, including succession planning, talent reviews, and development planning for critical roles and leadership pipelines.
• Advise leaders on organizational design, team effectiveness, and workforce planning to support scale, delivery, and business performance.
• Consult on employee relations, performance management, and organizational risk matters.
• Analyze workforce data, organizational trends, and talent insights to identify priorities and recommend actions.
• Collaborate with centers of excellence and HR partners to implement business-supporting programs, processes, and solutions.
• Guide change management planning for initiatives affecting teams, roles, structures, or ways of working.
• Support annual people processes, including performance cycles, compensation planning, and promotion reviews.
• Contribute to developing and refining HR practices, tools, and frameworks to improve manager effectiveness and team operations.
• Facilitate leadership discussions about organizational health, decision-making effectiveness, and role clarity.
• Identify workflow improvement opportunities and apply technology, including AI-enabled tools, to increase HR efficiency and insight generation.
• Partner with talent acquisition on hiring strategies for leadership and specialized roles within Customer Success, Sales, and Marketing.
• Participate in cross-functional projects supporting enterprise workforce priorities and organizational initiatives.
• Document and communicate recommendations, decisions, and action plans clearly to stakeholders at multiple levels.

Benefits

• Health and financial benefits.
• Commuter support.
• Employee assistance programs.
• Tuition assistance.
• Employee resource groups.
• Collaborative workspaces; some offices welcome dogs.
• Flexible work arrangements and support for work-life balance.
• Annual discretionary bonus plan, variable compensation plan, and equity plans, depending on role eligibility.
• Company events, including book clubs, external speakers, and hackathons.
• Learning opportunities and an inclusive, supportive team environment.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior