HR Associate & Carrier & Licensing Admin

COVERICA INC•Dallas, TX

1d•Hybrid

About The Position

The HR Associate & Carrier and Licensing Administrator is responsible for supporting day-to-day HR operations while managing carrier appointments, state licensing, and compliance requirements. This hybrid role ensures accurate employee data management, regulatory compliance, and effective coordination with carriers and licensing bodies. This position also serves as backup support to HR Compliance to ensure continuity of compliance-related functions.

Requirements

Strong understanding of HR processes and employment compliance
Knowledge of insurance licensing and regulatory requirements (multi-state preferred)
Experience with HRIS systems and licensing platforms
Excellent organizational skills and attention to detail
Ability to manage multiple priorities and meet deadlines
Strong communication and interpersonal skills
Proficiency in Microsoft Office Suite (Excel, Word, Outlook)

Responsibilities

Maintain employee records in HRIS systems, ensuring accuracy and confidentiality
Support onboarding and offboarding processes, including paperwork, system access, and orientation coordination
Assist with benefits administration, enrollments, and employee inquiries
Track and maintain compliance with company policies and employment regulations
Support payroll processing by maintaining accurate employee data and time records
Generate HR reports and metrics as needed
Manage agent/agency licensing processes across multiple states
Track and ensure compliance with state licensing requirements
Submit and maintain carrier appointments
Serve as a point of contact with insurance carriers and regulatory agencies
Maintain accurate licensing records and documentation in internal systems and external databases
Conduct audits to ensure compliance with licensing and carrier requirements
Resolve licensing or appointment issues in a timely manner
Manage user access in carrier websites
Act as backup to HR Compliance to support regulatory and internal compliance initiatives
Assist with audits, compliance reporting, and documentation reviews as needed
Help monitor adherence to employment laws, company policies, and regulatory requirements
Support investigations, policy updates, and corrective action tracking when required
Ensure continuity of compliance processes during absences or high-demand periods