HR Assistant - Ops+
About The Position
TechTown Ops+ is a full-service solution designed to alleviate the administrative burden for small businesses, entrepreneurs, and nonprofits by offering expert HR, payroll, benefits administration, and finance/accounting support. Tailored for businesses at various growth stages, Ops+ handles essential back-end operations so owners can focus on strategic growth and innovation rather than paperwork. We are looking for a people-oriented and highly organized HR Assistant to support our HR team. This is an excellent entry-level opportunity for a recent college graduate or a student in their final year of an HR, Business, or related program. You will support experienced HR professionals in delivering HR services — including onboarding, benefits administration, compliance, and employee support across a diverse portfolio of clients. You will be a key support resource for the team, helping to ensure our clients' employees and HR processes are well cared for.
Requirements
- Currently completing or recently completed a degree in Human Resources, Business Administration, or a related field
- Foundational knowledge of HR principles, employment basics, or people operations (coursework counts)
- Strong organizational skills and ability to handle confidential information with discretion
- Excellent written and verbal communication skills — you'll be helping draft employee-facing materials
- Proficiency in Microsoft Office (Word, Excel, Outlook); exposure to an HRIS or ATS is a plus
- Dependable, curious, and comfortable asking questions in a fast-paced environment
- A genuine interest in people and a desire to grow in the HR profession
Responsibilities
- Assist with new hire onboarding processes including document collection, system entry, and orientation coordination for client organizations
- Support benefits administration tasks such as enrollment tracking, renewal reminders, and employee inquiries (under supervision)
- Help maintain accurate employee records and HR files in our HRIS systems
- Assist with recruiting coordination including posting job listings, scheduling interviews, and communicating with candidates on behalf of the team
- Support payroll preparation by gathering timesheets, tracking PTO, and flagging discrepancies for senior staff review
- Help draft HR communications, policy documents, and templates under the direction of senior HR team members
- Assist with compliance tracking, including I-9 documentation, ACA records, and other required filings
- Support the team on special HR projects, process improvements, and ad hoc tasks as needed
- Assist with developing and maintaining internal and external SOPs to support scalable service delivery
- Support Ops+ events, including registration management, catering coordination, presentation materials, set-up, and communications
- Maintain tabling event supplies and materials, including assembling and stocking Ops+ event bags
- Assist with drafting client communications and documents for external use
Benefits
- health and dental plans
- vision
- life insurance
- short-term disability
- 401(k) plan
- team member assistance program
- 100% TechTown paid Life, STD, and LTD benefits
- Wellness Program
- onsite Wellness Room
- 5 Weeks of paid time off per year
- 23 paid holidays (including 2 weeks in December and 1 week in July)
- 10 Paid Mental Health Days per year
- $2500 Professional development stipend
- Retirement plan with employer matching up to 6%
- Paid parental leave
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
