HR Analytics Consultant

SMBC•Charlotte, NC
•Hybrid

About The Position

SMBC Group’s Human Resources department is seeking an HR data and analytics professional to design and develop metrics, reports, and analyses that inform business decisions related to human capital and workforce management. The role connects enterprise data with management through data extraction, analysis, standard and dashboard reporting, and transformation. It also contributes to the design and execution of the Human Capital Management plan, policies, and processes, while supporting monthly reporting and regulatory reporting.

Requirements

  • 3–5 years of strong HR experience across areas such as ATS, LMS, and TM.
  • 3–5 years of experience analyzing data, with attention to data accuracy and calculations.
  • Strong knowledge of HR databases, reporting, and human capital metrics.
  • Deep expertise with Microsoft Office, particularly Excel, VBA, PowerPoint, and Word.
  • Excellent organization skills and a high degree of attention to detail.
  • Strong written, verbal communication, and presentation skills.
  • Ability to self-train and learn new skills quickly.
  • Strong analytical skills and ability to present information in an understandable format.
  • Ability to consult effectively with peers, department and senior managers, and stakeholders.
  • Strong problem-solving skills and ability to prioritize and organize effectively.

Nice To Haves

  • Hands-on experience with Tableau, Power BI, Alteryx, or other data management applications is highly desirable.
  • Working knowledge of the SuccessFactors HRMS database is an advantage.

Responsibilities

  • Partner with business stakeholders to understand their strategies and develop measurement and reporting approaches to monitor progress and identify issues early.
  • Analyze and interpret HR data using a consultative, client-oriented approach, and communicate findings as a clear story.
  • Design and develop requirements for advanced reports and dashboards using HR data from multiple platforms.
  • Work with HR management to develop and execute the Human Capital Management plan.
  • Prioritize and deliver weekly, monthly, and quarterly standard reports accurately and on time to stakeholders.
  • Extract and transform data from multiple HR systems and platforms for consolidated reporting, analysis, and insight generation.
  • Produce ad hoc reports to answer business questions accurately and thoroughly within predefined SLAs.
  • Identify, analyze, and interpret trends and patterns in complex datasets.
  • Work with internal teams to ensure systems and tools meet business needs and update systems or documentation as needed.
  • Use statistical techniques to interpret data, analyze results, and provide ongoing reports.
  • Support testing and rollout of projects and process improvements affecting the department.
  • Collaborate with peers and coworkers to achieve shared goals.
  • Perform other duties as requested by management.

Benefits

  • Hybrid workforce model offering the opportunity to work from home and from an SMBC office.
  • Reasonable accommodations during candidacy for applicants with disabilities, consistent with applicable law.
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