HR Analyst II

ONEOK • Tulsa, OK

8d • $67,000 - $101,000 • Onsite

About The Position

We are seeking a detail-oriented HR Analyst II to support HR Shared Services, including leave of absence administration, HR audits, and complex employee cases, while driving meaningful improvements in efficiency and consistency. This role applies proven practices from high‑performing HR organizations to reduce manual effort, standardize processes, and identify opportunities where automation and better tools can improve outcomes. By using data and trends from daily work, the HR Analyst II partners with other HR teams to translate insights into scalable improvements that enhance service quality, turnaround time, and the employee experience.

Requirements

• Associate's Degree in Human Resources or related field or a combination of formal education and job-related experience
• Experience, training and/or working knowledge related to: Human Capital Management (HCM) Systems and report writer applications
• Interpersonal/communication skills
• Governmental regulations
• Corporate organization structure
• Development training programs
• HR organization and structure
• HR policies and procedures
• Ability to read and interpret policies, reports, governmental regulations, benefits information, training materials, employment documents, procedures and correspondence
• Ability to conduct research, analyze and prepare information and reports including numerical data, policies, procedures and correspondence
• Ability to interact and communicate effectively
• Ability to make presentations to groups and individuals
• Ability to communicate and/or exchange information verbally
• Ability to maintain high degree of confidentiality
• Ability to work independently on most routine tasks
• Ability to utilize tools and equipment applicable to position including using applications such as Excel, Word and Power Point
• Ability to initiate, own, and manage projects
• Ability to provide Q&A support to leaders, peers, and employees

Nice To Haves

• Experience with Workday and/or HCM's preferred

Responsibilities

• Respond to written and oral inquires from employees, managers, retirees, family members regarding HR questions, programs, policies, issues and status changes; to include telephone, chat and e-mail interactions
• Administration of HR related queries and execution of HR transactions including but not limited to: Benefits, Retirement Plans, Payroll, Employee Relations, FMLA/Short term disability, Compensation, Recruiting
• Strong multi-tasking and ability to work through ambiguity in a fast-paced, high volume environment with demonstrated skill to handle multiple competing tasks and maintain a high level of accuracy
• Actively contribute to delivering, maintaining and improving HR services, procedures and processes to increase employee satisfaction, drive efficiency and achieve desired results
• Maintain superior knowledge of HR resources, policies, business processes and standard operating procedures
• Maintain administrative process within vendor websites, making updates and extracting data
• Assist with special projects which include but not limited to: Training facilitation, Policy and Procedure updates, Communication updates, Audits

Benefits

• ONEOK is committed to making our workplace accessible to individuals with disabilities and will provide reasonable accommodations, upon request, for individuals to participate in the application and hiring process.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree