HR AI Solutions Analyst - Workday
About The Position
The HR AI Solutions Analyst - Workday will help build Voya’s next generation of People Systems, using Workday as the core system of record and AI agents, Workday Extend, low-code solutions, and intelligent automation as the experience and execution layer. The position combines hands-on Workday configuration with AI and agent development, workflow automation, solution engineering, and product-oriented delivery. It supports a proactive HR technology model focused on intelligent experiences, scalable automation, and measurable business outcomes. The analyst partners with HR stakeholders, People Systems, technology teams, and business leaders to identify opportunities to simplify processes, improve employee and manager experiences, and deliver scalable solutions across the employee lifecycle. The role includes designing, building, testing, deploying, supporting, and optimizing Workday and AI-enabled solutions; transforming HR processes; delivering solutions from discovery through adoption; and supporting responsible AI governance, security, privacy, risk, and compliance.
Requirements
- At least 5 years of experience supporting HR technology, Workday, or enterprise business applications.
- Hands-on experience gathering requirements, configuring systems, and delivering technology solutions.
- Experience with HR business processes and translating business needs into scalable solutions.
- Experience leading projects, workstreams, or solution delivery from requirements through production.
- Strong analytical, problem-solving, documentation, and stakeholder-partnership skills.
- Ability and interest to learn emerging AI, low-code, and Workday platform capabilities quickly.
Nice To Haves
- Experience configuring one or more Workday functional areas such as Core HCM, Performance, Talent, Learning, or Reporting.
- Experience with Workday Extend, Workday Build, Developer Agent, Orchestrate, or Workday AI capabilities.
- Experience with Microsoft Copilot Studio, Power Automate, Power Apps, or other low-code and agent-development platforms.
- Experience designing AI agents, workflow automation, or intelligent self-service experiences.
- Knowledge of APIs, integrations, security, data services, and enterprise architecture concepts.
- Experience working in a product-oriented HR technology operating model and measuring adoption or business outcomes.
Responsibilities
- Design, build, test, deploy, and support AI-enabled solutions for HR processes and employee experiences.
- Build and tune Workday-native agents and intelligent experiences within Workday security and business processes.
- Develop solutions using Workday Extend, Workday Build, Developer Agent, and other emerging Workday platform capabilities.
- Support agent orchestration, knowledge retrieval, workflow execution, monitoring, and ongoing optimization.
- Help establish reusable patterns, standards, inventory, and governance for HR agents and AI-enabled solutions.
- Evaluate whether Workday-native agents, Microsoft Copilot, or other enterprise technologies best fit business needs.
- Configure and support Workday across areas such as Core HCM, Performance, Recruiting, Learning, Talent, and Reporting.
- Translate business needs into scalable Workday configurations and platform solutions.
- Support Workday releases, testing, production deployments, security considerations, and change initiatives.
- Use APIs, integrations, data services, and Workday orchestration capabilities to connect processes and enable intelligent automation.
- Partner with functional and technical teams to ensure solutions are supportable, secure, and aligned with enterprise standards.
- Analyze HR processes and identify opportunities to simplify, automate, or redesign work before introducing technology.
- Design end-to-end digital workflows across the employee lifecycle.
- Reduce manual activities through agents, low-code solutions, workflow orchestration, and automation.
- Help transition operational work toward agent-assisted processing, proactive monitoring, and exception-based support.
- Use data and process insights to continuously improve employee, manager, and HR experiences.
- Partner with business stakeholders to define requirements, priorities, roadmaps, and expected outcomes.
- Facilitate discovery sessions and solution design workshops.
- Lead assigned solutions from concept and prototype through testing, deployment, adoption, and ongoing optimization.
- Document solutions so they can be maintained and supported across the team.
- Measure adoption, effectiveness, efficiency gains, and business value after implementation.
- Support AI governance, security, privacy, risk, and compliance requirements.
- Ensure solutions respect Workday and enterprise security models and provide users only information and actions appropriate to their access.
- Participate in reviews and approvals required for new AI capabilities.
- Monitor deployed agents and automations for quality, usage, exceptions, and improvement opportunities.
Benefits
- Health insurance plans
- Dental insurance plans
- Vision insurance plans
- Life insurance plans
- 401(k) savings plan with company matching contributions up to 6%
- Employer-paid Voya Retirement Plan cash balance contribution of 4%
- Tuition reimbursement up to $5,250 per year
- 20 days of paid time off
- Nine paid company holidays
- Flexible Diversity Celebration Day
- 40 hours of paid volunteer time per calendar year
- Incentive opportunities, which may include annual cash incentives, sales incentives, and/or long-term incentives based on the role
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
