Director Workday Solutions

National Church Residences • Dublin, OH

7d

About The Position

National Church Residences is a not-for-profit provider of affordable senior housing and related services. The Director, Workday Solutions is responsible for strategic leadership, governance, and day-to-day management of the organization’s Workday platform across Human Capital Management (HCM), Financial Management, and Adaptive Planning. This role serves as the primary technology owner for Workday, establishes the platform roadmap, drives optimization, and leads a cross-functional team supporting Finance and HR processes. The Director partners with senior stakeholders in Finance, HR, and IT to deliver scalable, secure, and compliant solutions that support business priorities and maximize return on investment.

The role oversees Workday configuration and support, release planning, business-process governance, integrations, reporting, vendor relationships, and Adaptive Planning support for Finance budgeting cycles. It also manages and develops Workday HRIS and Finance team members, reports platform status and risks to IT leadership, and resolves system issues in partnership with end users and external consultants. Occasional travel is required.

Requirements

• Bachelor’s degree in Information Systems, Human Resources, Finance, Computer Science, or a related field, or equivalent experience.
• Minimum 8–10 years of progressive experience configuring and/or administering Workday, spanning HCM and/or Financial Management modules.
• Minimum 3–5 years of experience in a leadership role managing technical teams in a customer-focused, fast-paced environment.
• Experience partnering with Finance and HR stakeholders to translate priorities into system configuration and process improvements.
• Strong understanding of Workday HCM, Financial Management, and Adaptive Planning business processes.
• Excellent communication, comprehension, and interpersonal skills, including the ability to speak, read, write, and understand English and make oneself understood.
• Ability to translate technical concepts into clear, actionable guidance for non-technical stakeholders.
• Strong verbal and written communication, attention to detail, problem-solving, and analytical skills.
• Strong decision-making, reasoning, and vendor-management skills.
• Proficiency with Microsoft Office Suite, including Excel, Word, and PowerPoint.
• Ability to thrive in a fast-paced environment and manage multiple concurrent projects and priorities.
• Ability to work independently and under pressure and to lead others in a complex environment.
• Ability to handle highly sensitive data with confidentiality and integrity.
• Strong motivational skills and emotional intelligence; ability to organize and prioritize work individually and within a team.
• Occasional travel.

Nice To Haves

• Master’s degree.
• Hands-on experience with Workday Adaptive Planning.
• Workday Pro HCM Core Certification; certification is not required at hire but is strongly encouraged within the first 12–18 months.
• Workday Pro Record to Report and/or Procure to Pay Certification – Financial Management; certification is not required at hire but is strongly encouraged within the first 12–18 months.
• Workday Pro Adaptive Planning Certification; certification is not required at hire but is strongly encouraged within the first 12–18 months.
• Workday Pro Compensation, Benefits, and/or Recruiting Certification.
• Workday Pro HCM Reporting or Financial Reporting Certification.
• Workday Pro Cross-Application Platform Administrator Certification.

Responsibilities

• Serve as the primary technology owner for Workday HCM, Financial Management, and Adaptive Planning, setting strategic direction, the product roadmap, and bi-annual release planning.
• Lead, mentor, and develop Workday HRIS and Finance professionals, including hiring, training, coaching, performance management, and career development.
• Direct configuration, optimization, and ongoing support of Workday HCM modules, including Core, Compensation, Benefits, Recruiting, Talent, and Time Tracking, as well as Financial Management and Adaptive Planning.
• Collaborate with Finance, HR, IT, and business-unit stakeholders to gather requirements, prioritize enhancements, and translate business priorities into scalable technical solutions.
• Own Workday and Adaptive Planning business-process configuration, workflow rules, and tenant configuration, ensuring alignment with data privacy, HIPAA, and organizational compliance standards.
• Manage Workday release cycles and change management, including testing, stakeholder sign-off, and communication plans for new functionality and upgrades.
• Maintain data mapping, integration oversight, and reporting and data-visualization strategy between Workday and other internal and external systems, including M-Files, Microsoft Fabric, and Power BI.
• Serve as the primary liaison with Workday and third-party partners and consultants; manage vendor relationships and contract discussions, and evaluate functionality against the platform roadmap.
• Lead support for Finance’s Adaptive budgeting cycles for Parent and Healthcare, including sheet builds, dashboards, and reporting to meet budget deadlines.
• Establish and maintain governance frameworks, documentation, and standard operating procedures consistent with the organization’s Application Management Framework.
• Provide IT leadership with regular reporting on platform health, project status, risks, and roadmap progress.
• Resolve Workday system issues, investigate root causes, and implement appropriate solutions with end users, engaging external consultants as needed.
• Demonstrate professional conduct, effective time management, leadership, collaboration, and appropriate problem-solving.
• Follow organizational policies, procedures, compliance requirements, safe work practices, and applicable laws and regulations.
• Perform assigned work respectfully and in keeping with the organization’s mission and values; report complaints, suspected abuse, misappropriation, or compliance concerns through appropriate channels.
• Complete annual education requirements, including Compliance, Privacy, Security, and HIPAA training.
• Perform other duties as assigned.

Benefits

• Three medical and prescription plan options with nationwide network coverage for employees and their families.
• Healthcare Flexible Spending Account or employer-funded Health Savings Account.
• Fertility and family-building support, weight-management support, and chronic-condition support.
• Parental leave paid at 100% for four weeks.
• Medical coverage begins the first of the month following the date of hire.
• Dental and vision coverage for employees and their families.
• Company-provided life and accidental death and dismemberment insurance and disability coverage.
• Supplemental life and AD&D coverage for employees and families, accident insurance, hospital indemnity, and critical illness coverage.
• Flexible Spending Accounts for dependent care and transportation and parking.
• Well-being programs, including an enhanced EAP with mental-health and work-life support, tobacco cessation, and Well-Being Your Way rewards and reimbursements of up to $1,000 per year.
• Retirement savings plan with immediate company funding at 3%, increasing up to 5% over time, plus an additional company match of up to 5% when the employee contributes.
• Tuition expense reimbursement.
• Paid Time Off and nine paid holidays.
• Paid parental leave; the posting also describes parental paid leave at 100%, with programs varying by full-time, part-time, or contingent status.

What This Job Offers

• Job Type: Full-time
• Career Level: Director