Director Workday Solutions

National Church Residences • Dublin, OH

1d

About The Position

National Church Residences is seeking a Director, Workday Solutions to provide strategic leadership, governance, and day-to-day management of its Workday platform across Human Capital Management (HCM), Financial Management, and Adaptive Planning. The Director is the platform’s primary technology owner, responsible for the product roadmap, system optimization, and leadership of a cross-functional team supporting Finance and HR business processes. The role partners with senior stakeholders in Finance, HR, and IT to turn business priorities into scalable, secure, and compliant solutions and maximize the organization’s return on investment.

The Director leads the Workday HRIS and Finance teams and oversees platform configuration, process optimization, integrations, reporting, release planning, change management, vendor relationships, and support. The role also supports Finance’s Adaptive Planning budgeting cycles and establishes governance, documentation, and operating procedures. Occasional travel is required. The position is in the Corporate – Information Technology division and reports to the VP Information Technology.

Requirements

• Bachelor’s degree in Information Systems, Human Resources, Finance, Computer Science, or a related field, or equivalent experience.
• Minimum of 8–10 years of progressive experience configuring and/or administering Workday, spanning HCM and/or Financial Management modules.
• Minimum of 3–5 years of experience in a leadership role managing technical teams in a customer-focused, fast-paced environment.
• Experience partnering with Finance and HR stakeholders to translate priorities into system configuration and process improvements.
• Strong understanding and knowledge of Workday HCM, Financial Management, and Adaptive Planning business processes.
• Excellent communication, comprehension, and interpersonal skills, including the ability to speak, read, write, and understand English and make oneself understood.
• Ability to translate technical concepts into clear, actionable guidance for non-technical stakeholders.
• Excellent verbal and written communication, attention to detail, problem-solving, and analytical skills.
• Strong decision-making, reasoning, and vendor-management skills.
• Proficiency with Microsoft Office Suite, including Excel, Word, and PowerPoint.
• Ability to thrive in a fast-paced environment and manage multiple concurrent projects and priorities.
• Ability to work independently and under pressure and to lead others in a complex environment.
• Ability to handle highly sensitive data with confidentiality and integrity.
• Strong motivational skills and emotional intelligence, with the ability to organize and prioritize work individually and within a team.
• Occasional travel.
• Certification is not required at hire; Workday Pro certifications are strongly encouraged within the first 12–18 months, prioritized by platform scope.

Nice To Haves

• Master’s degree.
• Hands-on experience with Workday Adaptive Planning.
• Workday Pro HCM Core Certification (preferred).
• Workday Pro Record to Report and/or Procure to Pay Certification – Financial Management (preferred).
• Workday Pro Adaptive Planning Certification (preferred).
• Workday Pro Compensation, Benefits, and/or Recruiting Certification (a plus).
• Workday Pro HCM Reporting or Financial Reporting Certification (a plus).
• Workday Pro Cross-Application Platform Administrator Certification (a plus).

Responsibilities

• Serve as the primary technology owner for Workday HCM, Financial Management, and Adaptive Planning, setting strategic direction, the product roadmap, and bi-annual release planning.
• Lead, mentor, and develop Workday HRIS and Finance professionals, overseeing hiring, training, coaching, performance management, and career development.
• Direct configuration, optimization, and ongoing support of Workday HCM modules, Financial Management, and Adaptive Planning to meet business requirements.
• Collaborate with Finance, HR, IT, and business stakeholders to gather requirements, prioritize enhancements, and translate priorities into scalable technical solutions.
• Own Workday and Adaptive Planning business process configuration, workflow rules, and tenant configuration, ensuring alignment with data privacy, HIPAA, and organizational compliance standards.
• Manage Workday release cycles and change management, including testing, stakeholder sign-off, and communications for new functionality and upgrades.
• Maintain data mapping and integration oversight, and guide reporting and data visualization strategy between Workday and other systems, including M-Files, Microsoft Fabric, and Power BI.
• Serve as the primary liaison with Workday and third-party partners and consultants; manage vendor relationships and contract discussions, and evaluate new functionality against the platform roadmap.
• Lead support for Finance’s Adaptive budgeting cycles, including Parent and Healthcare sheet builds, dashboards, and reporting to meet budget deadlines.
• Establish and maintain governance frameworks, documentation, and standard operating procedures consistent with the organization’s Application Management Framework.
• Provide IT leadership with regular updates on platform health, project status, risks, and roadmap progress.
• Resolve Workday system issues, investigate root causes, and implement solutions with end-users, engaging external consultants as needed.
• Demonstrate professional conduct, effective time management, leadership, collaboration, and appropriate problem-solving.
• Comply with organizational policies, procedures, conduct and compliance requirements, safe work practices, and applicable laws and regulations.
• Treat residents, clients, families, staff, and stakeholders with respect and dignity in keeping with the organization’s mission and values.
• Report complaints, allegations of abuse, misappropriation, and suspected compliance concerns through appropriate channels.
• Complete annual education requirements, including Compliance, Privacy, Security, and HIPAA training.
• Perform other duties as assigned.

Benefits

• Medical and prescription coverage with three plan options and a nationwide provider network.
• Healthcare Flexible Spending Account or employer-funded Health Savings Account.
• Fertility and family-building support, weight management, and chronic condition support.
• Paid parental leave at 100% for four weeks.
• Dental and vision coverage for employees and family.
• Company-provided life and accidental death and dismemberment insurance, and disability coverage.
• Supplemental life and AD&D coverage for employees and family, accident insurance, hospital indemnity, and critical illness coverage.
• Dependent care and transportation and parking Flexible Spending Accounts.
• Well-being programs, including an enhanced EAP with mental health and work-life support, tobacco cessation, and Well-Being Your Way rewards and reimbursements up to $1,000 per year.
• Retirement savings plan with immediate company funding at 3%, increasing up to 5% over time, plus an additional company match up to 5% when the employee contributes.
• Tuition expense reimbursement.
• Paid time off and nine paid holidays.

What This Job Offers

• Job Type: Full-time
• Career Level: Director