HPS Distribution and Volunteer Specialist

Foundation Communities • Austin, TX

5d • Onsite

About The Position

The HPS Distribution and Volunteer Specialist is an integral member of Foundation Communities' Health Initiatives team and supports daily operations of the Healthy Food Pantry Program. The position helps increase access to nutritious food for residents and community members by coordinating food transportation, preparation, and distribution at Foundation Communities properties throughout the Austin area. The role reports to the Food Access & Security Manager.

The specialist supports all aspects of food pantry distributions, including transporting food, setting up distribution sites, assisting clients, managing client intake, coordinating volunteers, and maintaining safe and organized pantry environments. Specialists may also be assigned specialized duties in data management and reporting, food procurement and inventory, distribution operations, or Distribution Center logistics. All specialists collaborate, cross-train, and provide operational support across program functions.

The position is primarily on-site and field-based, with the Mission Plaza Distribution Center as the primary work location. Staff are expected to work from the center when not assigned to pantry distributions or other off-site duties. Up to 16 hours of remote work per week may be permitted with manager approval, depending on program needs and the availability of remote-eligible tasks; remote work is not guaranteed, and schedules may vary weekly. Compensation is $23.50 per hour.

Requirements

• Valid Texas driver's license held for at least one year.
• Driving record meeting Foundation Communities' insurance requirements, including no DUIs, critical at-fault accidents, or moving violations within the past five years.
• Ability to be insured by Foundation Communities' vehicle insurance provider and successfully complete required driver training.
• Ability to safely operate a cargo van; training is provided.
• Ability to independently travel between pantry locations during assigned shifts.
• Ability to safely lift and carry up to 50 pounds, with or without reasonable accommodation.
• Ability to assist with loading and unloading large quantities of food and supplies.
• Strong interpersonal, communication, organizational, and customer service skills.
• Ability to work independently and collaboratively with residents, staff, and volunteers.
• Basic computer proficiency, including Microsoft Office applications and data entry.
• Ability to maintain accurate records and protect confidential client information.
• Willingness to obtain and maintain Food Handler's Certification and complete required Civil Rights training upon hire.

Nice To Haves

• Bilingual proficiency in English and Spanish.
• Certified Community Health Worker (CHW).
• Previous experience in food distribution, community health, nonprofit programs, or social services.
• Experience with food procurement, inventory management, or warehouse operations.
• Familiarity with client management databases, data collection, and reporting.
• Experience coordinating volunteers or working with diverse and underserved communities.

Responsibilities

• Safely operate Foundation Communities' cargo van to transport food and supplies between pantry locations.
• Load, unload, organize, and prepare food for scheduled distributions.
• Assist with receiving food deliveries and maintaining Distribution Center organization, cleanliness, and inventory.
• Set up, facilitate, and clean up scheduled food pantry distributions.
• Complete accurate client intake and data entry using Oasis Insights.
• Provide excellent customer service and maintain a welcoming, respectful environment for clients.
• Assist with volunteer training, coordination, and supervision during distributions.
• Follow food safety, sanitation, and organizational policies and procedures.
• Support community outreach, program communications, and quality improvement efforts.
• Maintain open communication with supervisors and team members regarding program operations.
• Complete required trainings and maintain applicable certifications.
• Identify and communicate distribution needs, client feedback, and opportunities for improvement.
• Support volunteer onboarding, training, and coordination.
• Monitor and maintain inventory of distribution supplies across all pantry locations.
• Coordinate annual client experience surveys, including distribution, data collection, and feedback reporting.
• Perform other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed