HP Retail Sales Representative

2020 Companies • Fayetteville, NC

2d • Onsite

About The Position

HP and 2020 Companies have partnered to hire an HP Retail Sales Associate to represent HP products at Best Buy 174 in Fayetteville, North Carolina. The role involves demonstrating HP products, engaging customers, building relationships with store management and employees, and supporting sales goals. The position offers up to 15 hours per week based on availability and store needs, with flexible weekday shifts and some weekends required. Evening, weekend, and holiday availability may also be needed.

The representative sells products and services, welcomes customers, assesses their needs, recommends suitable products, answers questions, and helps customers make selections. Other duties include training store associates on HP products and services, maintaining clean and functional displays and work areas, documenting and reporting sales and competitive insights, tracking activity for Retail Operations, and completing paperwork accurately. Performance is measured by attendance, sales quotas and goals, and customer or client satisfaction.

Pay is $17 per hour, with a weekly performance bonus of up to $100 based on individual sales performance. The company notes that the bonus program may change at its discretion. Additional offerings include on-demand next-day pay through DailyPay, paid online training, and a $25 monthly technology reimbursement. 2020 Companies describes its workplace as inclusive and offers support such as paid holidays, career pathing, personal development opportunities, and professional stretch assignments.

Requirements

• High school diploma or equivalent.
• At least six months of prior sales, retail, telecom, or marketing experience.
• One year of job experience is required.
• Demonstrated knowledge of products and services.
• Excellent communication, presentation, interpersonal, and problem-solving skills.
• Outgoing personality, enthusiasm for technology, and eagerness to learn.
• Comfort engaging with customers and demonstrating products after training.
• Ability to use a selling process that overcomes objections and connects recommendations to customer needs.
• Impeccable integrity and commitment to customer satisfaction.
• Ability to multitask in a fast-paced, team environment.
• Availability to work evenings, weekends, and holidays as needed.
• Ability to maintain customer confidentiality.
• Regular and prompt attendance.

Nice To Haves

• Retail or customer service experience in electronics, technology, or wireless.
• Training or product demonstration experience.

Responsibilities

• Demonstrate HP products at Best Buy stores and tailor demonstrations to customer needs.
• Engage customers, build rapport, create a memorable experience, and help customers make informed selections.
• Sell products and services and meet or exceed personal monthly sales goals and established weekly or monthly quotas.
• Welcome customers, assess their needs, recommend products, and provide information about products and services.
• Build and maintain professional relationships with store management, staff, customers, and fellow employees.
• Train retail store associates on HP products and services.
• Maintain displays and work areas so they are clean, organized, functional, presentable, and ready for demonstrations.
• Accurately document and report sales, track and communicate activity to Retail Operations, and submit paperwork completely and accurately.
• Report competitive insights and contribute to team efforts.
• Maintain customer confidentiality and provide courteous customer service.

Benefits

• Weekly performance bonus of up to $100 based on individual sales performance; the program is subject to change at the company's discretion.
• On-demand next-day pay through DailyPay.
• Paid online training.
• $25 per month technology reimbursement.
• Paid holidays.
• Long-term career pathing options.
• Personal development opportunities.
• Professional stretch assignments.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED