HP Retail Sales Representative

2020 Companies • Niles, OH

4d • Onsite

About The Position

HP and 2020 Companies are hiring a part-time HP Retail Sales Associate to represent HP at Best Buy and surrounding office supply stores. The role focuses on driving sales, building customer excitement around HP products, demonstrating products, and tailoring demonstrations to customers’ needs. The representative will build rapport with customers and maintain professional relationships with store management and employees.

The position includes selling products and services in retail, kiosk, or event environments; meeting sales goals; providing product information; accurately documenting and reporting sales and other activity; and maintaining clean, organized, functional, and presentable displays and work areas. Representatives are expected to attend reliably, support customer satisfaction, protect customer confidentiality, and contribute to team efforts.

The schedule is up to 15 hours per week, with Saturday and Sunday preferred and possible flexible Friday options based on location needs. Evening, weekend, and holiday availability may be needed. Pay is $17.50 per hour, with a weekly performance bonus of up to $100 based on individual sales performance. Paid online training is provided, and the posting also mentions on-demand next-day pay through DailyPay and a $25 monthly technology reimbursement.

Requirements

• High school diploma or equivalent.
• At least six months of prior sales, retail, telecom, or marketing experience.
• One year of job experience required, as stated in the posting.
• Demonstrated knowledge of products and services.
• Excellent communication, presentation, interpersonal, and problem-solving skills.
• Ability to engage with customers and demonstrate products after training.
• Ability to multi-task in a fast-paced team environment.
• Impeccable integrity and commitment to customer satisfaction.
• Ability to maintain customer confidentiality.
• Availability to work evenings, weekends, and holidays as needed.
• Outgoing personality, eagerness to learn, and comfort engaging with customers.

Nice To Haves

• Retail or customer service experience in electronics, technology, or wireless.
• Training or product demonstration experience.
• Tech-savvy enthusiasm.

Responsibilities

• Demonstrate HP products at Best Buy and surrounding office supply stores.
• Engage customers, build rapport, and create a memorable customer experience.
• Sell products and services and meet or exceed personal monthly sales goals and established weekly or monthly quotas.
• Welcome customers, offer assistance, assess their needs, and suggest products that fit those needs.
• Provide information about products and services and help customers make confident selections.
• Use a selling process that addresses objections and connects products to customer needs.
• Build and maintain professional relationships with store management and staff.
• Train retail store associates on HP products and services.
• Maintain displays and work areas so they are clean, organized, functional, presentable, and ready for demonstrations.
• Accurately document and report sales and communicate activity to Retail Operations.
• Submit paperwork completely and accurately.
• Provide reporting and competitive insights.
• Maintain regular and prompt attendance and contribute to team efforts.

Benefits

• Weekly performance bonus of up to $100 based on individual sales performance.
• Next-day on-demand pay through DailyPay.
• Paid online training.
• $25 per month technology reimbursement.
• Paid holidays.
• Personal development opportunities and professional stretch assignments.
• Long-term career pathing options.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED