HP Retail Sales Representative

2020 Companies • Santa Rosa, CA

3d • Onsite

About The Position

HP and 2020 Companies have partnered to hire an HP Retail Sales Associate to represent HP products at Best Buy stores. The role focuses on driving sales, building excitement around the HP brand, demonstrating products, and tailoring demonstrations to customer needs. The representative builds rapport with customers and professional relationships with store management and employees, trains store associates on HP products and services, maintains clean, functional, demo-ready displays, and reports sales activity and competitive insights.

The position is part-time, with up to 15 hours per week depending on availability and store needs. It offers flexible weekday shifts, with some weekends required, and may require evening, weekend, and holiday availability. Pay is $19 per hour, with a weekly performance bonus of up to $100 based on individual sales performance. The posting also describes a stable weekly schedule, on-demand next-day pay through DailyPay, paid online training, and a $25 monthly technology reimbursement.

The role includes selling products and services, welcoming and assisting customers, assessing their needs, recommending products, helping them make selections, and accurately documenting and reporting sales and other activity. The representative is expected to meet sales goals, maintain customer satisfaction, keep the workstation clean and presentable, complete paperwork accurately, and contribute to team efforts.

Requirements

• High school diploma or equivalent.
• At least six months of prior sales, retail, telecom, or marketing experience.
• One year of job experience required.
• Demonstrated knowledge of products and services.
• Excellent communication, presentation, interpersonal, and problem-solving skills.
• Ability to engage customers and demonstrate products after training.
• Ability to use a selling process that overcomes objections and connects recommendations to customer needs.
• Ability to multitask in a fast-paced team environment.
• Impeccable integrity and commitment to customer satisfaction.
• Ability to maintain customer confidentiality.
• Availability to work evenings, weekends, and holidays as needed.
• Outgoing personality, eagerness to learn, and tech-savvy problem-solving approach.

Nice To Haves

• Retail or customer service experience in electronics, technology, or wireless.
• Training or product demonstration experience.

Responsibilities

• Demonstrate HP products at Best Buy stores and tailor demonstrations to customers’ needs.
• Engage customers, build rapport, provide assistance, and create a memorable experience.
• Sell products and services and meet or exceed personal sales goals and established quotas.
• Welcome customers, assess their needs, recommend products and services, and help them make selections.
• Maintain professional relationships with store management, staff, customers, and fellow employees.
• Train retail store associates on HP products and services.
• Maintain displays and workstations so they are clean, functional, organized, presentable, and ready for demonstrations.
• Accurately document and report sales, track and communicate activity to Retail Operations, and submit paperwork completely and accurately.
• Report competitive insights.
• Contribute to team efforts and support customer/client satisfaction.
• Maintain regular and prompt attendance.

Benefits

• Weekly performance bonus of up to $100 based on individual sales performance.
• On-demand next-day pay through DailyPay.
• Paid online training.
• $25 per month technology reimbursement.
• Stable weekly schedule.
• The company describes paid holidays, personal development opportunities, professional stretch assignments, and long-term career pathing options as employee support offerings.

What This Job Offers

• Job Type: Part-time
• Education Level: High school or GED