HP Retail Sales Representative

2020 Companies•Los Angeles, CA
•Onsite

About The Position

HP and 2020 Companies have partnered to hire an HP Retail Sales Associate to represent HP products at Best Buy stores. The role focuses on driving sales, creating enthusiasm for the HP brand, demonstrating products, and tailoring demonstrations to customer needs. The representative builds rapport with customers and professional relationships with store management and employees, trains store associates on HP products and services, maintains displays, and reports sales activity and competitive insights. The position is part-time, with up to 15 hours per week depending on availability and store needs. The schedule offers flexible weekday shifts, with some weekends required; employees must also be available to work evenings, weekends, and holidays as needed. Pay is $19 per hour, plus a weekly performance bonus of up to $100 based on individual sales performance. The bonus program may change at the company’s discretion.

Requirements

  • High school diploma or equivalent.
  • At least six months of prior sales, retail, telecommunications, or marketing experience.
  • One year of job experience required, as stated in the position overview.
  • Demonstrated knowledge of products and services.
  • Excellent communication, presentation, interpersonal, and problem-solving skills.
  • Ability to engage customers, demonstrate products after training, and use a selling process that overcomes objections and connects products to customer needs.
  • Outgoing personality, eagerness to learn, and a tech-savvy, problem-solving approach.
  • Ability to multitask in a fast-paced team environment.
  • Impeccable integrity and commitment to customer satisfaction.
  • Ability to maintain customer confidentiality.
  • Must be available to work evenings, weekends, and holidays as needed.

Nice To Haves

  • Retail or customer service experience in electronics, technology, or wireless.
  • Training or product demonstration experience.

Responsibilities

  • Demonstrate HP products at Best Buy stores and tailor demonstrations to customers’ needs.
  • Engage customers, build rapport, create a memorable experience, and offer assistance.
  • Sell products and services in retail stores, kiosks, and/or event environments.
  • Meet or exceed monthly personal sales goals and established weekly or monthly sales quotas.
  • Direct customers to displays, assess their needs, and suggest suitable products and services.
  • Provide product and service information and help customers make selections with confidence.
  • Maintain professional relationships and interactions with customers, store management, staff, and fellow employees.
  • Train retail store associates on HP products and services.
  • Maintain displays and workstations so they are clean, organized, functional, presentable, and ready for demonstrations.
  • Accurately document and report sales, track and communicate activity to Retail Operations, and submit paperwork completely and accurately.
  • Provide reporting and competitive insights.
  • Contribute to team efforts and maintain customer confidentiality.
  • Meet regular and prompt attendance expectations and support customer/client satisfaction.

Benefits

  • Next-day, on-demand pay through DailyPay.
  • Paid online training.
  • $25 per month technology reimbursement.
  • Weekly performance bonus of up to $100 based on individual sales performance; the program is subject to change at the company’s discretion.
  • Paid holidays.
  • Long-term career pathing options.
  • Personal development opportunities.
  • Professional stretch assignments.
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