Housing Supervisor

ERC Pathlight•Conifer, CO

1d•$31 - $39•Onsite

About The Position

The Housing Supervisor role implements a standardized housing program to service the housing needs for ERC Pathlight patients. This work includes oversight of patient apartments, housing coordinators and other associated duties.

Requirements

High School or GED (required)
Teammates working in a Colorado Residential Child Care facility (RCCF) in a supervisory role must have a college degree as well as a minimum of two (2) years of experience working in a childcare setting (required)

Nice To Haves

1+ year of experience in managing and leading a team (preferred)
Excellent customer service skills (preferred)
1+ years of Housing experience (preferred)

Responsibilities

Supervises housing coordinators/specialists, including hiring, training, supervising, coaching and evaluating staff
Develops and implements standards for housing department: move-ins, move-outs, handbooks, daily reports, NOVA, etc.
Provides backup and troubleshooting support as needed
Develops and maintains a process that supports ongoing inventory and replenishment of apartment supplies, linens, furniture, smallware, cleaning
Develops, implements and monitors the procedure to address issues/complaints
Reviews and resolves patient complaints in the apartment
Ensures weekly and monthly reporting tools are completed
Oversees and coordinates with the on-call housing property management company as needed (property mgmt. co, vendors, subcontractors re: daily work, updates, repairs (ongoing flooring, upholstery cleaning, painting, security / patrol, etc.)
Assists with budget process to proactively identify capital and operating needs