Housing and Social Services Director (MSW)

Particular Council of St. Vincent de Paul of Baton Rouge, Louisiana•Baton Rouge, LA

12d

About The Position

The Housing & Social Services Director leads social work practice at St. Vincent de Paul of Baton Rouge and serves as the organization’s social work subject matter expert. The director establishes clinical and ethical standards and develops the pathways, policies, workflows, tools, and service standards that support neighbors moving from homelessness to housing stability. Reporting to the Chief Services Officer, the director oversees Case Management, Coordinated Entry, Permanent Supportive Housing, Hospital Liaison, Divine Providence Village, Welcome Center, Social Work Internships, and Readiness & Resilience. The role supervises and develops staff, coordinates training and social work internships, builds partnerships with housing and community providers, monitors budgets and grant requirements, and ensures quality, compliance, accurate records, and protection of confidential health information. This is a full-time, exempt position, Monday through Friday, with hours that may vary according to operational needs, events, staffing, or organizational priorities. Occasional evening, weekend, and holiday work may be needed.

Requirements

Master of Social Work (MSW) from a CSWE-accredited program.
At least five years of progressively responsible experience in social work, case management, housing, or related human services, including at least two years of post-MSW practice.
At least two years of supervisory or program leadership experience in shelter, residential, housing, healthcare, behavioral health, or community-based settings.
Practice grounded in trauma-informed, strengths-based, and housing-focused approaches, with experience coordinating services across providers and systems.
Working knowledge of community resources for housing, healthcare, behavioral health, substance use, employment, and benefits.
Strong supervision, communication, organization, and data-analysis skills, with the ability to manage multiple programs.
Commitment to professional social work ethics, boundaries, confidentiality, participant rights, and cultural humility.
Compassionate, service-minded approach that treats every person with dignity, including neighbors experiencing homelessness, mental and behavioral health challenges, or substance use disorder.
Commitment to the mission and Vincentian values of St. Vincent de Paul of Baton Rouge.
Valid Louisiana driver's license and an insurable driving record.
Willingness to work occasional evenings, weekends, and holidays as needed.

Nice To Haves

DSW or PhD in Social Work.
Licensed Clinical Social Worker (LCSW), or a board-approved clinical supervisor.
Experience as a social work field instructor or supervising social work interns.
Experience with HMIS (Homeless Management Information System).
Experience with HUD-funded programs, Permanent Supportive Housing, or grant-funded services.

Responsibilities

Supervise, coach, and evaluate Case Managers, the Coordinated Entry Specialist, the PSH/Divine Providence Village Program Manager, the Hospital Liaison, and the Readiness & Resilience Manager.
Lead hiring and performance decisions for the team in partnership with HR.
Set expectations for caseloads, participant engagement, documentation, and outcomes; lead regular supervision, case consultation, team meetings, and staff debriefings.
Serve as the social work subject matter expert and provide or coordinate training on trauma-informed care, de-escalation, and mental and behavioral health.
Lead the Social Work Internship Program, including school affiliation agreements, field instruction, placements, and evaluations, in accordance with CSWE standards and FLSA unpaid internship requirements.
Develop policies, workflows, tools, and service standards to make care consistent and coordinated.
Oversee Case Management, Coordinated Entry, PSH, Hospital Liaison, Divine Providence Village, Welcome Center, Social Work Internships, and Readiness & Resilience; work with leadership to adjust programs and staffing as Welcome Center and DPV evolve.
Build pathways from shelter to permanent housing with Shelter Operations, PSH, landlords, housing providers, hospitals, and community agencies.
Monitor program budgets and expenditures with the Chief Services Officer and Finance to use resources effectively and meet grant requirements.
Develop partnerships that expand access to housing, healthcare, behavioral health, benefits, and employment.
Oversee healthcare referral relationships through the Hospital Liaison.
Represent SVDP at community meetings and coalitions.
Oversee incident response, reporting, follow-up, and staff debriefing.
Ensure confidentiality and protection of Personal Health Information (PHI).
Ensure HMIS data and case documentation are accurate and timely; audit records against organizational, grant, contract, and HUD requirements; use data to identify and close service gaps.