Housing and Social Services Director (MSW)

Particular Council of St. Vincent de Paul of Baton Rouge, Louisiana•Baton Rouge, LA

11d

About The Position

St. Vincent de Paul of Baton Rouge is seeking an experienced MSW to lead its social work practice and serve as the organization’s social work subject matter expert. The director sets clinical and ethical standards, develops staff, and builds coordinated pathways from homelessness to housing stability. Reporting to the Chief Services Officer, the role leads Case Management, Coordinated Entry, Permanent Supportive Housing, Hospital Liaison, Social Work Internship, and Readiness & Resilience programs. The director supervises and develops case management, housing, and related program staff; leads hiring and performance decisions in partnership with HR; and establishes expectations for caseloads, participant engagement, documentation, and outcomes. The role provides or coordinates training, leads the Social Work Internship Program in accordance with CSWE standards and applicable FLSA requirements, and develops policies, workflows, tools, and service standards. The position oversees multiple service programs and works with organizational leadership to adapt programs and staffing as the Welcome Center and Divine Providence Village evolve. It develops partnerships with housing, healthcare, behavioral health, benefits, employment, and community providers; oversees healthcare referral relationships; and represents the organization at community meetings and coalitions. The director also monitors program budgets and expenditures with the Chief Services Officer and Finance, oversees incident response, protects confidential health information, and ensures accurate and timely HMIS and case documentation that complies with organizational, grant, contract, and HUD requirements. This is a full-time, exempt position with Monday–Friday hours that may vary based on operational needs, special events, staffing, or organizational priorities. Occasional evenings, weekends, and holidays may be required. The work involves office, shelter, housing, healthcare, and community settings and includes sitting, standing, walking, bending, stooping, reaching, and occasionally lifting up to 25 pounds unassisted.

Requirements

Master of Social Work (MSW) from a CSWE-accredited program.
At least five years of progressively responsible experience in social work, case management, housing, or related human services, including at least two years of post-MSW practice.
At least two years of supervisory or program leadership experience in shelter, residential, housing, healthcare, behavioral health, or community-based settings.
Practice grounded in trauma-informed, strengths-based, and housing-focused approaches, with experience coordinating services across providers and systems.
Working knowledge of community resources for housing, healthcare, behavioral health, substance use, employment, and benefits.
Strong supervision, communication, organization, and data-analysis skills, with the ability to manage multiple programs.
Commitment to professional social work ethics, boundaries, confidentiality, participant rights, and cultural humility.
Compassionate, service-minded approach that treats every person with dignity, including neighbors experiencing homelessness, mental and behavioral health challenges, or substance use disorder.
Commitment to the mission and Vincentian values of St. Vincent de Paul of Baton Rouge.
Valid Louisiana driver's license and an insurable driving record.
Willingness to work occasional evenings, weekends, and holidays as needed.

Nice To Haves

DSW or PhD in Social Work.
Licensed Clinical Social Worker (LCSW), or a board-approved clinical supervisor.
Experience as a social work field instructor or supervising social work interns.
Experience with HMIS (Homeless Management Information System).
Experience with HUD-funded programs, Permanent Supportive Housing, or grant-funded services.

Responsibilities

Supervise, coach, and evaluate Case Managers, the Coordinated Entry Specialist, the PSH/Divine Providence Village Program Manager, the Hospital Liaison, and the Readiness & Resilience Manager.
Lead hiring and performance decisions for the team in partnership with HR.
Set expectations for caseloads, participant engagement, documentation, and outcomes; lead supervision, case consultation, team meetings, and staff debriefings.
Serve as the organization’s social work subject matter expert and provide or coordinate training on trauma-informed care, de-escalation, and mental and behavioral health.
Lead the Social Work Internship Program, including school affiliation agreements, field instruction, placements, and evaluations, in line with CSWE standards and FLSA unpaid internship requirements.
Develop policies, workflows, tools, and service standards to support consistent and coordinated care.
Oversee Case Management, Coordinated Entry, Permanent Supportive Housing, Hospital Liaison, Divine Providence Village, Welcome Center, Social Work Internships, and Readiness & Resilience programs.
Work with leadership to adjust programs and staffing as the Welcome Center and Divine Providence Village evolve.
Build pathways from shelter to permanent housing in coordination with Shelter Operations, PSH, landlords, housing providers, hospitals, and community agencies.
Monitor program budgets and expenditures with the Chief Services Officer and Finance to use resources effectively and meet grant requirements.
Develop community partnerships that expand access to housing, healthcare, behavioral health, benefits, and employment.
Oversee healthcare referral relationships through the Hospital Liaison and represent the organization at community meetings and coalitions.
Oversee incident response, reporting, follow-up, and staff debriefing.
Ensure confidentiality and protection of Personal Health Information (PHI).
Ensure HMIS data and case documentation are accurate and timely; audit records against organizational, grant, contract, and HUD requirements; and use data to identify and close service gaps.