Housing Resident Support - PT/PRN

Friends of Switchpoint Inc•Tooele, UT

2d•Onsite

About The Position

The Switchpoint Shelter Housing Support Staff based at the Harris Apartments is purposed with providing basic support to the residents who are within the Apartment Complex at Harris Village. They monitor camera systems and complete perimeter checks outside and inside the building, properly record events that arise including interactions with law enforcement, monitor the ‘Good works credit program’, maintaining a safe and secure environment for residents, visitors, co-workers as well as yourself. Friends of Switchpoint is a non-profit organization that has been serving individuals, families, and veterans in Utah who are experiencing poverty and homelessness since 2014. Our mission is to empower those in need by addressing the underlying cause of poverty, providing a comprehensive plan, and supporting their journey to self-sufficiency. Our vision is that every individual embodies their worth and value with self-esteem, hope and abilities restored, thriving in affordable housing.

Requirements

Human Services experience preferred but not essential.
Ability to function in a team environment
CPR Certification
Effective Note Taking/Record keeping
Computer Skills (especially Office 365 Suite and Google Suite).
Attention to detail
Organization Skills
Physical fitness as climbing stairs is regularly required

Responsibilities

Understanding the vulnerable nature of the community we are serving and being empathetic to their needs.
Actively listening to the needs of residents
Assist in the tracking of the ‘Good Works Program’.
Assist with activities for the residents that occur on site.
Clearly document any violation of Apartment rules to be actioned by the property management
Clearly document behavior changes, for case managers to action.
Clearly record any non-emergency/emergency incidents or activities that could become a safety concern
Logging of use of building equipment available to residents, such as Wagons, Laptops.
Maintain appropriate boundaries with the residents by being empathetic yet professional.
Following the Switchpoint Code of Conduct in relation to professional boundaries.
Reporting any potential conflicts of interest to your manager, even if it is an indirect COI.
Completes regular perimeter checks inside and outside the building.
Locking and unlocking door systems.
Monitor camera systems and log activity.
Logging approved visitors with proper identification.
Handle security issues/complaints by involving non-emergency dispatch or 911 for emergency services when necessary.
Maintain a clean work environment in the assigned area
Assist with the preparation of cleaning items for the ‘Good Works Program’.
Tasks as assigned by manager and reasonable requests by Property Management after consultation with team leader.