Housing Office Manager

Fort Lewis College•Durango, CO

3d•$54,000 - $60,000•Hybrid

About The Position

The Office Manager supports the business operations of the Student Housing Department and the on-campus community. This role oversees front office operations, manages departmental expenses and budgets, and provides administrative support for housing assignments and communications to ensure efficient and effective service delivery. The ideal candidate is a highly organized, adaptable professional who can manage multiple priorities and work independently. This position requires strong administrative experience, attention to detail, and the ability to support a diverse campus community with professionalism and flexibility.

Requirements

Associate's Degree in related field
Accounting, business practices, training content development, budget analysis and tracking
Proficiency with Microsoft Office suite or equivalent
Strong customer service skills
Strong written and verbal communication skills
Ability to meet deadlines, work with minimal supervision
Ability to manage and maintain confidential information
3 years or more of related work experience

Nice To Haves

Bachelor's degree in related field from an accredited institution
Previous administrative experience in higher education, student housing, or student services
Experience with StarRez, Workday, Maxient, or comparable systems
Experience supporting hiring, onboarding, or HR processes
Experience supervising or coordinating student employees
Experience with P-Card reconciliation, purchase orders, or check requests in a higher education or government setting
6 years or more of related work experience

Responsibilities

Provides budget support to the Housing staff
Manage department P-cards, including reconciliation and documentation
Creates requisitions, processes invoices via supplier invoices, P-card, and purchase order receipts
Track budget issues/problems and provide solutions for effective resolution
Provide monthly budget reports to department director
Manage billing systems
Provides administrative support for Housing staff
Coordinate recurring meetings with groups
Update Housing website with staff information, key dates, and Housing policies
Maintains the Housing organizational chart
Records meeting minutes
Maintains the Housing department staff directory
Supports the hiring and onboarding process for new Housing hires
Manages and audits the Housing employee files in compliance with FERPA, college policy, and confidentiality and retention requirements.
Provides effective communication to students, families, and prospective residents and redirects calls as necessary
Assists Director of Housing in producing next fiscal year annual budget projections
Manages key inventory and distribution
Communicates major changes and announcements to Housing staff and residents
Provide leadership for Annual and Semi-annual appreciation events and meetings
Provide administrative operations and occupancy management support
Collaborate with college partners to verify student academic status.
Communicate with Financial Aid to receive updated lists regarding students with financial holds.
Communicate with the Office of Community Standards regarding student conduct status as it relates to Housing.
Monitor the student housing exemption list
Order department office supplies, staff uniforms, and equipment.
Produce and remediate digital materials in compliance with the Americans with Disabilities Act (ADA) and Section 508 accessibility standards.
Provide responsive service and housing support to all students, ensuring equitable access to campus housing resources and opportunities.
Perform other duties as assigned