Housing Monitor_E-ALM
About The Position
This casual, as-needed position accepts and processes residents staying overnight in the shelter and monitors residents during an assigned shift to ensure their safety, security, and compliance with house rules. The Housing Monitor maintains accurate records and logs and helps keep the shelter neat and in proper order. Hours are not regularly scheduled, are not guaranteed, and may vary from week to week; flexibility and availability to work when needed are preferred. The role includes preparing rooms and checking fire equipment, processing resident arrivals and intake information, maintaining rosters and property records, and assisting with HMIS data entry. The Housing Monitor distributes linens and hygiene items and secures and distributes medications as required. During the shift, the employee monitors residents and facility security, conducts rounds, records notable situations, responds appropriately to emergencies, and opens and closes shelter doors at designated times. Work takes place in a social services environment where exposure to communicable and infectious diseases is possible. The role requires frequent changes between sitting, standing, and walking, generally within the same building, and limited lifting or carrying of objects under 25 pounds for 5–10% of work time.
Requirements
- High school diploma or GED.
- Six months of experience performing security work, working in a social service environment, nursing, as a first responder (fire or police), or in a field involving issues of poverty, homelessness, or mental health; equivalent combinations of training and experience that provide the required knowledge, skills, and abilities are also accepted.
- Ability to meet attendance requirements.
- Ability to read, write, and communicate in English.
- Ability to respond quickly and calmly to emergencies, maintain control, and initiate appropriate corrective action.
- Ability to frequently alternate between sitting, standing, and walking.
- Ability to walk, stand, lift, and carry light objects weighing less than 25 pounds for 5–10% of work time.
Nice To Haves
- Flexibility and availability to work when needed.
Responsibilities
- Ensure rooms are in proper order before and after residents arrive.
- Check fire equipment and ensure it is in proper working order.
- Check residents into the shelter and prepare and monitor client intake cards.
- Determine whether a client has been prepaid by a sponsor or credit.
- Prepare the resident roster and maintain resident property records.
- Assist with collecting and entering data into the HMIS database.
- Distribute towels, linens, and personal hygiene items.
- Secure and distribute client medications as required.
- Monitor shelter residents to ensure safety and compliance with house rules.
- Check the security of windows and doors, monitor cameras, and make periodic rounds of the facility.
- Record unique situations occurring during the assigned shift.
- Respond calmly to emergencies and initiate corrective actions in accordance with established policies and procedures.
- Open and close lodge or shelter doors at designated operating hours.
- Maintain the shelter in neat and proper order.
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What This Job Offers
Career Level
Entry Level
Education Level
High school or GED
