Housing Monitor_E-ALM (9191)

The Salvation Army • Alexandria, LA

7d

About The Position

This is a casual, as-needed position with no regular scheduled hours. Hours are not guaranteed and may vary from week to week; flexibility and availability to work when needed are preferred. The Housing Monitor accepts and processes residents staying overnight in the shelter and monitors residents during an assigned shift to help ensure safety, security, and compliance with house rules. The position maintains accurate records and logs and helps keep the shelter neat and orderly.

The role includes preparing rooms and checking fire equipment, checking residents in, maintaining intake and property records, assisting with HMIS data entry, distributing supplies and securing and distributing medications as required. The Housing Monitor monitors facility security through rounds and camera observation, responds to emergencies in accordance with established procedures, and opens and closes shelter doors at designated operating hours.

Work takes place in a social services environment where exposure to communicable and infectious diseases is possible. The job involves frequent changes between sitting, standing, and walking, usually within the same building. Limited physical effort involving walking, standing, lifting, and carrying objects under 25 pounds is required for 5–10% of work time.

Requirements

• High school diploma or GED.
• Six months of experience performing security work; working in a social service environment, nursing, or as a first responder (fire or police); or working in a field involving poverty, homelessness, or mental health issues. An equivalent combination of training and experience that provides the required knowledge, skills, and abilities is acceptable.
• Ability to meet attendance requirements.
• Ability to read, write, and communicate in English.
• Ability to respond quickly and calmly to emergencies, maintain control, and initiate appropriate corrective action.
• Ability to perform combinations of sitting, standing, and walking on a frequent-change basis.
• Ability to walk, stand, lift, and carry light objects weighing less than 25 pounds.

Nice To Haves

• Flexibility and availability to work when needed.

Responsibilities

• Ensure rooms are in proper order before and after residents arrive; check fire equipment and confirm it is in working order.
• Check clients into the shelter; prepare and monitor intake cards; determine whether clients have been prepaid by a sponsor or credit; prepare resident rosters and maintain resident property records.
• Assist with collecting and entering data into the HMIS database.
• Distribute towels, linens, and personal hygiene items; secure and distribute client medications as required.
• Monitor residents to ensure safety and compliance with house rules; check windows and doors, monitor cameras, make periodic rounds of the facility, and record notable situations during the shift.
• Respond calmly to emergencies and initiate appropriate corrective actions in accordance with established policies and procedures.
• Open and close lodge or shelter doors at designated operating hours.
• Maintain accurate and complete records and logs and help keep the shelter neat and orderly.

What This Job Offers

• Career Level: Entry Level
• Education Level: High school or GED