Housing Manager

Vera French Community Mental Health Center•Davenport, IA

6d•Onsite

About The Position

Under the guidance of the Chief Executive Officer, the VF Housing Manager ensures that all properties are rented, in compliance, and properly maintained. With a strong focus on tenant satisfaction and operational excellence, the VF Housing Manager plays a crucial role in coordinating the day-to-day operations of the VF Housing management team and coordinates compliance and training activities with Executive Director of VF Housing Development. VF Housing Management. The VF Housing Manager ensures that the following are completed in compliance with Fair Housing, IFA, HUD and other regulatory requirements. Tenant Income Certifications (TICs) completed in a timely manner for all move ins, move outs, and annual requirements. Complete interim work required to prepare for upcoming certifications Collaborate with VF Housing staff on referrals and waiting list/potential tenants. Assist with interviewing and verification of applicants. Participate in rental agreement, rules, utilities confirmation, and leases. VF Housing Tenant Support. The VF Housing Manager ensures that the following are completed in an effort to provide VF Housing tenants with the very best living experience possible. Answering VF Housing phones during office hours – after hours handled by maintenance Providing courteous and helpful assistance to tenants as requested during office hours Developing and maintaining a positive working relationship with tenants VF Housing Compliance. The VF Housing Manager ensures that the following are completed to maintain compliance with IFA/HUD/HOME/LIHTC/MHEG Complete Reports due to IFA before the deadline Ensure housing units comply with city and state regulations, permits, and licensing requirements Maintain require tenant files

Requirements

2-year degree in Business, Bookkeeping, or equivalent education/experience required
Excellent communication skills, both written and verbal, required
Excellent computer skills, including Microsoft Office, MS Word, MS Excel & property management software strongly preferred
Ability to work independently on multiple projects
Have a valid driver's license
Ability to pass a pre-employment physical and drug screen

Nice To Haves

5 years of Low Income Housing Tax Credit Property Management experience strongly preferred

Responsibilities

Ensure all properties are rented, in compliance, and properly maintained.
Coordinate the day-to-day operations of the VF Housing management team.
Coordinate compliance and training activities with Executive Director of VF Housing Development.
Ensure Tenant Income Certifications (TICs) are completed in a timely manner for all move-ins, move-outs, and annual requirements.
Complete interim work required to prepare for upcoming certifications.
Collaborate with VF Housing staff on referrals and waiting list/potential tenants.
Assist with interviewing and verification of applicants.
Participate in rental agreement, rules, utilities confirmation, and leases.
Answer VF Housing phones during office hours.
Provide courteous and helpful assistance to tenants as requested during office hours.
Develop and maintain a positive working relationship with tenants.
Complete reports due to IFA before the deadline.
Ensure housing units comply with city and state regulations, permits, and licensing requirements.
Maintain required tenant files.