Housing Management Coordinator

Home Group • Southampton, VA

10d • Onsite

About The Position

This is a great opportunity to join our team. As our Housing and Property Lead, you’ll focus on tenancy support for our customers, ensuring their homes are safe and well maintained. Providing a housing management service, you’ll support them to manage and maintain their tenancy and rent accounts with the aim of helping them move on to a secure, long-term accommodation!

Requirements

• Experience in managing a housing caseload and handling landlord and housing management duties
• Know-how of re-letting of rooms or units, collecting rents, and taking formal tenancy action when needed.
• Able to take on a lead role within the team, offering guidance and support to your colleagues
• The ability to work on your own initiative, positively influencing people from all different backgrounds.
• Confident working collaboratively with colleagues in other parts of the business as well as with external partners
• You’ll need an Enhanced DBS check done and we pay for that.

Responsibilities

• Making sure that our customers properties are homes they can be proud of, you’ll support your customers by engaging and involving them in their tenancies.
• Help our customers with housing benefit claims, making sure that these are received on their rent account.
• Where there is a need, you’ll also issue and sign warning letters and notices which may lead to attending court.
• Getting rooms ready for the next customers who needs our help and for maximum occupancy, you’ll turn around vacant or void rooms / bed spaces / properties within set timescales.
• Ensuring we are health and safety compliant and that maintenance standards are met.

Benefits

• Health Cash Plan
• 34 days leave, rising to 39 (including bank hols and a “me day” to use for whatever you fancy)
• 800+ discounts on shops, holidays, days out, tech and more
• Instant pay access with Stream
• Matching pension contribution (up to 7%25 and life insurance of 3x basic salary)
• Top 20 in the UK for Wellbeing

What This Job Offers

• Job Type: Part-time
• Career Level: Mid Level
• Education Level: No Education Listed